Building a successful customer-service culture : a guide for library and information managers /
99
| Main Authors: | , |
|---|---|
| Format: | |
| Language: | eng |
| Published: |
London : Facet,
2002
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| Subjects: |
| _version_ | 1826369031646478336 |
|---|---|
| author | Melling, Maxine Little, Joyce |
| author_facet | Melling, Maxine Little, Joyce |
| author_sort | Melling, Maxine |
| collection | OCEAN |
| description | 99 |
| first_indexed | 2024-03-04T15:58:09Z |
| format | |
| id | KOHA-OAI-TEST:69843 |
| institution | Universiti Teknologi Malaysia - OCEAN |
| language | eng |
| last_indexed | 2024-03-04T15:58:09Z |
| publishDate | 2002 |
| publisher | London : Facet, |
| record_format | dspace |
| spelling | KOHA-OAI-TEST:698432020-12-19T16:59:56ZBuilding a successful customer-service culture : a guide for library and information managers / Melling, Maxine Little, Joyce London : Facet,2002eng99PSZJBLPublic services (Libraries)Library personnel managementCustomer relationsPublic services (Libraries)URN:ISBN:1856044491 (hbk.) |
| spellingShingle | Public services (Libraries) Library personnel management Customer relations Public services (Libraries) Melling, Maxine Little, Joyce Building a successful customer-service culture : a guide for library and information managers / |
| title | Building a successful customer-service culture : a guide for library and information managers / |
| title_full | Building a successful customer-service culture : a guide for library and information managers / |
| title_fullStr | Building a successful customer-service culture : a guide for library and information managers / |
| title_full_unstemmed | Building a successful customer-service culture : a guide for library and information managers / |
| title_short | Building a successful customer-service culture : a guide for library and information managers / |
| title_sort | building a successful customer service culture a guide for library and information managers |
| topic | Public services (Libraries) Library personnel management Customer relations Public services (Libraries) |
| work_keys_str_mv | AT mellingmaxine buildingasuccessfulcustomerservicecultureaguideforlibraryandinformationmanagers AT littlejoyce buildingasuccessfulcustomerservicecultureaguideforlibraryandinformationmanagers |