Technical support on the web : designing and managing an effective e-support site /
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New York : John Wiley,
2001
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_version_ | 1796660751005384704 |
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author | Czegel, Barbara, 1953- |
author_facet | Czegel, Barbara, 1953- |
author_sort | Czegel, Barbara, 1953- |
collection | OCEAN |
description | 13 |
first_indexed | 2024-03-04T16:22:46Z |
format | |
id | KOHA-OAI-TEST:77984 |
institution | Universiti Teknologi Malaysia - OCEAN |
last_indexed | 2024-03-04T16:22:46Z |
publishDate | 2001 |
publisher | New York : John Wiley, |
record_format | dspace |
spelling | KOHA-OAI-TEST:779842020-12-19T17:00:24ZTechnical support on the web : designing and managing an effective e-support site / Czegel, Barbara, 1953- New York : John Wiley,200113PSZJBLWeb sitesWorld wide web (Information retrieval system)Web publishingURN:ISBN:0471391875 (pbk.) |
spellingShingle | Web sites World wide web (Information retrieval system) Web publishing Czegel, Barbara, 1953- Technical support on the web : designing and managing an effective e-support site / |
title | Technical support on the web : designing and managing an effective e-support site / |
title_full | Technical support on the web : designing and managing an effective e-support site / |
title_fullStr | Technical support on the web : designing and managing an effective e-support site / |
title_full_unstemmed | Technical support on the web : designing and managing an effective e-support site / |
title_short | Technical support on the web : designing and managing an effective e-support site / |
title_sort | technical support on the web designing and managing an effective e support site |
topic | Web sites World wide web (Information retrieval system) Web publishing |
work_keys_str_mv | AT czegelbarbara1953 technicalsupportonthewebdesigningandmanaginganeffectiveesupportsite |