101 ways to boost customer satisfaction /

101 ways to boost customer satisfaction /

36

Bibliographic Details
Main Author:	383845 Foster, Timothy R. V.
Format:
Published:	London : Kogan Page, 1997
Subjects:	Consumers' preferences Consumer satisfaction

Similar Items

Know your customer : new approaches to customer value and satisfaction /
by: 380002 Woodruff, Robert B., et al.
Published: (1996)

Service quality and customer satisfaction among foreign customers towards PNB Darby Park Hotel / Nor Fadillah Fuad
by: Fuad, Nor Fadillah
Published: (2011)

The effect of service quality on customer satisfaction in public services / Siti Zuana Abdullah
by: Abdullah, Siti Zuana
Published: (2018)

The determinants of the customer's satisfaction towards Amassurance Berhad Sungai Petani / Fatimah Mohamed Tajuddin
by: Mohamed Tajuddin, Fatimah
Published: (2007)

The relationship between service quality (SERVQUAL) and customer satisfaction towards customer re-patronage intentions in Johor Bahru tourism / Nur Afifah Johari
by: Johari, Nur Afifah
Published: (2015)

The impact of TMpoint service quality on the customer satisfaction at TMpoint Setapak / Noor Shazila Mohd Alias
by: Mohd Alias, Noor Shazila
Published: (2006)

Dimensions influencing service quality of Arabic restaurant towards customer satisfaction in Selangor / Muhammad Arif Jaafar
by: Jaafar, Muhammad Arif
Published: (2019)

Customer satisfaction toward Menara Taming Sari: a study at Melaka Taming Sari Berhad / Roselini Jusoh
by: Jusoh, Roselini
Published: (2009)

Customer behavior : a managerial perspective /
by: 445613 Sheth, Jagdish N., et al.
Published: (2004)

A study on the association of quality services and customer satisfaction: a case study at Renaissance Kota Bharu / Rozaina Ibrahim
by: Ibrahim, Rozaina
Published: (2004)

The relationship between supplementary services and customer satisfaction at Intekma Resort & Convention Centre (IRCC) / Siti Nur Ain Pardi
by: Pardi, Siti Nur Ain
Published: (2014)

TNB payment system (Billing) and customer satisfaction: a case study of TNB Banda Kaba Melaka / Solihaton Hanim Halim
by: Halim, Solihaton Hanim
Published: (2009)

The influence of price, service and product quality towards customer satisfaction of Honda Dealers Johor Bahru / Nur Amariah Md Ngaripin
by: Md Ngaripin, Nur Amariah
Published: (2012)

A study of factors that influence customer satisfaction in Islamic banking / Nurhafiza Hizam
by: Hizam, Nurhafiza
Published: (2015)

A study on effects of service quality dimension towards customer satisfaction in Z Rich Corporation Sdn Bhd / Afiqah Izzati Osman
by: Osman, Afiqah Izzati
Published: (2015)

A research on: factors influencing customer satisfaction among foreigners towards service provided by TMpoint Kota Bharu / Hamdi Abd Hamid
by: Abd Hamid, Hamdi
Published: (2010)

The impact of service quality dimensions (SERVQUAL) on customer satisfaction at Tabung Haji Tampin / Nor Asyrani Nekmat and Noor Nadiah Zainal Abidin
by: Nekmat, Nor Asyrani, et al.
Published: (2013)

The satisfaction of Takaful customer towards the services provided by the Takaful operators / Muhammad Ekhsan Mohamed Eusop
by: Mohamed Eusop, Muhammad Ekhsan
Published: (2011)

Customer satisfaction towards Al-Hidayah group’s service rental / Nik Hasnita Nik Ismail
by: Nik Ismail, Nik Hasnita
Published: (2009)

A study to measure the level of customer satisfaction towards product quality produced by Koperasi Pekebun Kecil Daerah Segamat Berhad ( Kopedas Berhad ) / Roslina Abu Bakar
by: Abu Bakar, Roslina
Published: (2011)

Customer perceived satisfaction among foreign broadband user of Maxis Communication Berhad / Ahmira Aznin Ahmad
by: Ahmad, Ahmira Aznin
Published: (2010)

A study on the relationship between customer satisfaction and service level among ASNB agents at Seremban / Nurul Fazareen Roseli
by: Roseli, Nurul Fazareen
Published: (2009)

Customer satisfaction toward Sahabat EON program / Mohd Redza Nizam Radzuan
by: Radzuan, Mohd Redza Nizam
Published: (2008)

An element contribute to customer satisfaction and dissatisfaction towards the new non-billing system provided by Tenaga Nasional Berhad / Faraeza Ismail
by: Ismail, Faraeza
Published: (2003)

Impact of service quality on customer satisfaction towards increasing payment collection/ Halimatul Saadiah Abdul Razak
by: Abdul Razak, Halimatul Saadiah
Published: (2010)

The impact of customer trust, customer identification and customer satisfaction towards customer loyalty in banking sector / Shahrul Ridzuan Jamari
by: Jamari, Shahrul Ridzuan
Published: (2018)

Customer satisfaction towards quality of workmanship in low cost housings in Klang Valley /
by: 207321 Faizah Abu Bakar, et al.
Published: (2008)

The relationship between the service quality dimension and the customer satisfaction at MITC Melaka / Nurul Athirah Zabidi
by: Zabidi, Nurul Athirah
Published: (2014)

A Study on customer satisfaction towards services provided by MITI Sabah Branch / Roslina Mappahli
by: Mappahli, Roslina
Published: (2006)

Customer satisfaction towards Etiqa services provided in Kuantan Branch / Nor Asma Abu Bakar
by: Abu Bakar, Nor Asma
Published: (2010)

Identifying determinants of retail patronage /
by: 460978 Stephenson, P. Ronald

Customer perception and satisfaction: eServices quality by MYSPEED to JPJ users / Ainaa Nadia Mohd Amran
by: Mohd Amran, Ainaa Nadia
Published: (2007)

Customer satisfaction towards training course services provided by Institut Pengurusan Melaka (IMM) / Haniza Zawawi
by: Zawawi, Haniza
Published: (2007)

Examining the level of service quality towards customer satisfaction at Melaka Stadium Corporation / Munira Mohd Yasin
by: Mohd Yasin, Munira
Published: (2007)

Customer satisfaction and perception towards the service provided at Tenaga Nasional Berhad Distribution Tampin / Norafidah Ambia
by: Ambia, Norafidah
Published: (2001)

The impact of service quality on customer satisfaction, a study on Tanjung Offshore Services / Alia Zafira Saleh
by: Saleh, Alia Zafira
Published: (2007)

A study on customer’s awareness towards SUKIMI’S products / Mohd Norisham Mohamad Rosli
by: Mohamad Rosli, Mohd Norisham
Published: (2011)

Influence of service quality and role of value for money towards customer satisfaction of Air Asia Airlines / Fatin Nur Atiqah Mohamad Aswad
by: Mohamad Aswad, Fatin Nur Atiqah
Published: (2019)

The factor that affecting customer satisfaction in insurance Prudential BSN Takaful / Nur Eylia Razali and Nurfatin Abdul Karim
by: Razali, Nur Eylia, et al.
Published: (2013)

The elements of service quality which contributes to customer satisfaction in using TM services in Seremban / Norizzati Abdul Hamid
by: Abdul Hamid, Norizzati
Published: (2007)