Quality management principels (QMP) practices in an academic library : a case study of Perpustakaan Sultanah Zanariah , UTM Skudai, Johor /
Project Paper (Sarjana Muda Pengurusan (Pemasaran)) - Universiti Teknologi Malaysia, 2007
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| Idioma: | eng |
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Skudai : Universiti Teknologi Malaysia,
2007
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