Sistem aduan pelanggan : satu kajian di Bank Rakyat dan CIMB Bank /

Sistem aduan pelanggan : satu kajian di Bank Rakyat dan CIMB Bank /

Project Paper (Sarjana Muda Pengurusan (Teknologi)) - Universiti Teknologi Malaysia, 2007

Bibliographic Details
Main Author:	295848 Norazlinda Adam
Format:
Language:	may
Published:	Skudai : Universiti Teknologi Malaysia, 2007
Subjects:	Banks and banking Consumer complaints Consumer behavior

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