CRM at the speed of light : capturing and keeping customers in internet real time /
36
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New York : Osborne/McGraw-Hill,
2001
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_version_ | 1796664484027170816 |
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author | 435685 Greenberg, Paul |
author_facet | 435685 Greenberg, Paul |
author_sort | 435685 Greenberg, Paul |
collection | OCEAN |
description | 36 |
first_indexed | 2024-03-04T17:17:40Z |
format | |
id | KOHA-OAI-TEST:96368 |
institution | Universiti Teknologi Malaysia - OCEAN |
last_indexed | 2024-03-04T17:17:40Z |
publishDate | 2001 |
publisher | New York : Osborne/McGraw-Hill, |
record_format | dspace |
spelling | KOHA-OAI-TEST:963682020-12-19T17:01:17ZCRM at the speed of light : capturing and keeping customers in internet real time / 435685 Greenberg, Paul New York : Osborne/McGraw-Hill,200136PSZJBLCustomer relationsElectronic commerceURN:ISBN:0072127821 (hbk.) |
spellingShingle | Customer relations Electronic commerce 435685 Greenberg, Paul CRM at the speed of light : capturing and keeping customers in internet real time / |
title | CRM at the speed of light : capturing and keeping customers in internet real time / |
title_full | CRM at the speed of light : capturing and keeping customers in internet real time / |
title_fullStr | CRM at the speed of light : capturing and keeping customers in internet real time / |
title_full_unstemmed | CRM at the speed of light : capturing and keeping customers in internet real time / |
title_short | CRM at the speed of light : capturing and keeping customers in internet real time / |
title_sort | crm at the speed of light capturing and keeping customers in internet real time |
topic | Customer relations Electronic commerce |
work_keys_str_mv | AT 435685greenbergpaul crmatthespeedoflightcapturingandkeepingcustomersininternetrealtime |