Training library staff and volunteers to provide extraordinary customer services /

Slični predmeti

• Customer service in libraries : best practices /
  od: Harmon, Charles, 1960-, i dr.
  Izdano: (2013)
• High tech, high touch : library customer service through technology /
  od: 249438 Jurewicz, Lynn, i dr.
  Izdano: (2003)
• Building a successful customer-service culture : a guide for library and information managers /
  od: Melling, Maxine, i dr.
  Izdano: (2002)
• Training skills for information and library staff /
  od: 265420 Allan, Barbara
  Izdano: (2000)
• Staff training in libraries : the British experience/
  od: Prytherch, Raymond John
  Izdano: (1986)