E-service intelligence : methodologies, technologies, and applications /
39
| Main Authors: | , , |
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| Format: | |
| Language: | eng |
| Published: |
Berlin : Springer,
2007
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| Subjects: | |
| Online Access: | http://dx.doi.org/10.1007/978-3-540-37017-8 |
| Summary: | 39 |
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