The impact of cultural intelligence on negotiation outcome

Globalization increases human interaction across boundaries. It expose people of different shared values and norms to interact with each other. Project managers play a prominent role in interacting and negotiating with people of different culture, background and belief. Ability of individuals to neg...

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Main Author: Harn Jean, Goh
Format: Undergraduates Project Papers
Language:English
Published: 2014
Subjects:
Online Access:http://umpir.ump.edu.my/id/eprint/10714/1/FIST%20-%20GOH%20HARN%20JEAN%2010.pdf
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author Harn Jean, Goh
author_facet Harn Jean, Goh
author_sort Harn Jean, Goh
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description Globalization increases human interaction across boundaries. It expose people of different shared values and norms to interact with each other. Project managers play a prominent role in interacting and negotiating with people of different culture, background and belief. Ability of individuals to negotiate effectively across culture improve relationship and organizational performance. Cultural intelligence, a newly introduced term to the business world, is said to be a key to success in negotiation domain. Studies claimed that cultural intelligence is implemented during cross cultural interaction, but there is limited research of cultural intelligence on negotiation domain. Thus, this study aim to identify whether cultural intelligence is a factor in negotiation outcome. Secondly, to determine the component of cultural intelligence that has the highest influence on negotiation outcome. Data were collected using questionnaires where target respondents are project managers of Grade 7 construction companies, situated in Pahang area. Result revealed that cultural intelligence is a factor in negotiation outcome and motivational cultural intelligence have the highest influence on negotiation outcome. The influential level of every components are not distinctively different, thus it can be said that each component are equally important to each component in achieving a higher cultural intelligence. Corporate and business world should start taking consideration of nurturing cultural intelligence among employees
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spelling UMPir107142021-08-05T03:03:22Z http://umpir.ump.edu.my/id/eprint/10714/ The impact of cultural intelligence on negotiation outcome Harn Jean, Goh HM Sociology Globalization increases human interaction across boundaries. It expose people of different shared values and norms to interact with each other. Project managers play a prominent role in interacting and negotiating with people of different culture, background and belief. Ability of individuals to negotiate effectively across culture improve relationship and organizational performance. Cultural intelligence, a newly introduced term to the business world, is said to be a key to success in negotiation domain. Studies claimed that cultural intelligence is implemented during cross cultural interaction, but there is limited research of cultural intelligence on negotiation domain. Thus, this study aim to identify whether cultural intelligence is a factor in negotiation outcome. Secondly, to determine the component of cultural intelligence that has the highest influence on negotiation outcome. Data were collected using questionnaires where target respondents are project managers of Grade 7 construction companies, situated in Pahang area. Result revealed that cultural intelligence is a factor in negotiation outcome and motivational cultural intelligence have the highest influence on negotiation outcome. The influential level of every components are not distinctively different, thus it can be said that each component are equally important to each component in achieving a higher cultural intelligence. Corporate and business world should start taking consideration of nurturing cultural intelligence among employees 2014 Undergraduates Project Papers NonPeerReviewed application/pdf en http://umpir.ump.edu.my/id/eprint/10714/1/FIST%20-%20GOH%20HARN%20JEAN%2010.pdf Harn Jean, Goh (2014) The impact of cultural intelligence on negotiation outcome. Faculty of Industrial Management, Universiti Malaysia Pahang.
spellingShingle HM Sociology
Harn Jean, Goh
The impact of cultural intelligence on negotiation outcome
title The impact of cultural intelligence on negotiation outcome
title_full The impact of cultural intelligence on negotiation outcome
title_fullStr The impact of cultural intelligence on negotiation outcome
title_full_unstemmed The impact of cultural intelligence on negotiation outcome
title_short The impact of cultural intelligence on negotiation outcome
title_sort impact of cultural intelligence on negotiation outcome
topic HM Sociology
url http://umpir.ump.edu.my/id/eprint/10714/1/FIST%20-%20GOH%20HARN%20JEAN%2010.pdf
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