Measuring Competitiveness of Islamic Banking Industry in Malaysia from the Perspective of Knowledge Management

These days, to retain competitiveness is the major target of all types of organizations. Islamic banking is moving beyond from only fulfilling the religious obligations of the Muslim community to be as a business venture to ineluctably seek for competitive advantage. This study was aimed to investig...

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Main Authors: Nurul, Izzah, Liu, Yao, Cheng, Jack Kie, Damhuji, Rifai
Format: Article
Language:English
English
Published: Penerbit Universiti Malaysia Pahang 2015
Subjects:
Online Access:http://umpir.ump.edu.my/id/eprint/13848/1/Measuring%20Competitiveness%20Of%20Islamic%20Banking%20Industry%20In%20Malaysia%20From%20The%20Perspective%20Of%20Knowledge%20Management.pdf
http://umpir.ump.edu.my/id/eprint/13848/7/fim-2015-nurul-Measuring%20Competitiveness%20of%20Islamic.pdf
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author Nurul, Izzah
Liu, Yao
Cheng, Jack Kie
Damhuji, Rifai
author_facet Nurul, Izzah
Liu, Yao
Cheng, Jack Kie
Damhuji, Rifai
author_sort Nurul, Izzah
collection UMP
description These days, to retain competitiveness is the major target of all types of organizations. Islamic banking is moving beyond from only fulfilling the religious obligations of the Muslim community to be as a business venture to ineluctably seek for competitive advantage. This study was aimed to investigate the Sustainable Competitiveness Advantage (SCA) of Islamic Banks in Malaysia and its contributors. From managing knowledge, the research framework was established compassing Knowledge Utilization (KU), Knowledge Accumulation (KA), Knowledge Internalization (KI), Knowledge Sharing (KS) and Knowledge Creation (KC). BIMB (a full Islamic Bank) and AFFIN (a semi-Islamic or dual Bank) were selected as cases for study. 150 employees from each bank participate in the questionnaire survey and a series of interviews with managers were also conducted. The collected data was analysed by running SPSS Version 20.0. Based on the Multiple Linear Regression results, this study found that, KU and KA, are most contributing factors that drive competitiveness (SCA). It means to enhance SCA both Banks shall keep on the efforts on the two variables and improve the efforts in the least contributing factors as which also positively contribute to SCA. Then, based on Correlation Analysis (Testing Hypothesis), the entire research hypotheses are accepted. It means that all the IVs of KM could significantly and positively contribute to the competitiveness of the banks industry. As all the variables are contributing positively to SCA, both Banks shall catch up all of them. Then, based on the derived three levels (among their factors, levels and relationships), for the moderate and least contributing factors, both banks shall pay more attention to them to maximize their effects on SCA.
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spelling UMPir138482018-02-06T04:05:53Z http://umpir.ump.edu.my/id/eprint/13848/ Measuring Competitiveness of Islamic Banking Industry in Malaysia from the Perspective of Knowledge Management Nurul, Izzah Liu, Yao Cheng, Jack Kie Damhuji, Rifai HD28 Management. Industrial Management These days, to retain competitiveness is the major target of all types of organizations. Islamic banking is moving beyond from only fulfilling the religious obligations of the Muslim community to be as a business venture to ineluctably seek for competitive advantage. This study was aimed to investigate the Sustainable Competitiveness Advantage (SCA) of Islamic Banks in Malaysia and its contributors. From managing knowledge, the research framework was established compassing Knowledge Utilization (KU), Knowledge Accumulation (KA), Knowledge Internalization (KI), Knowledge Sharing (KS) and Knowledge Creation (KC). BIMB (a full Islamic Bank) and AFFIN (a semi-Islamic or dual Bank) were selected as cases for study. 150 employees from each bank participate in the questionnaire survey and a series of interviews with managers were also conducted. The collected data was analysed by running SPSS Version 20.0. Based on the Multiple Linear Regression results, this study found that, KU and KA, are most contributing factors that drive competitiveness (SCA). It means to enhance SCA both Banks shall keep on the efforts on the two variables and improve the efforts in the least contributing factors as which also positively contribute to SCA. Then, based on Correlation Analysis (Testing Hypothesis), the entire research hypotheses are accepted. It means that all the IVs of KM could significantly and positively contribute to the competitiveness of the banks industry. As all the variables are contributing positively to SCA, both Banks shall catch up all of them. Then, based on the derived three levels (among their factors, levels and relationships), for the moderate and least contributing factors, both banks shall pay more attention to them to maximize their effects on SCA. Penerbit Universiti Malaysia Pahang 2015 Article PeerReviewed application/pdf en http://umpir.ump.edu.my/id/eprint/13848/1/Measuring%20Competitiveness%20Of%20Islamic%20Banking%20Industry%20In%20Malaysia%20From%20The%20Perspective%20Of%20Knowledge%20Management.pdf application/pdf en http://umpir.ump.edu.my/id/eprint/13848/7/fim-2015-nurul-Measuring%20Competitiveness%20of%20Islamic.pdf Nurul, Izzah and Liu, Yao and Cheng, Jack Kie and Damhuji, Rifai (2015) Measuring Competitiveness of Islamic Banking Industry in Malaysia from the Perspective of Knowledge Management. International Journal of Industrial Management (IJIM), 1. pp. 1-9. ISSN 2289-9286 (Print); 0127-564x (Online). (Published) http://ijim.ump.edu.my/images/pdf/1.pdf
spellingShingle HD28 Management. Industrial Management
Nurul, Izzah
Liu, Yao
Cheng, Jack Kie
Damhuji, Rifai
Measuring Competitiveness of Islamic Banking Industry in Malaysia from the Perspective of Knowledge Management
title Measuring Competitiveness of Islamic Banking Industry in Malaysia from the Perspective of Knowledge Management
title_full Measuring Competitiveness of Islamic Banking Industry in Malaysia from the Perspective of Knowledge Management
title_fullStr Measuring Competitiveness of Islamic Banking Industry in Malaysia from the Perspective of Knowledge Management
title_full_unstemmed Measuring Competitiveness of Islamic Banking Industry in Malaysia from the Perspective of Knowledge Management
title_short Measuring Competitiveness of Islamic Banking Industry in Malaysia from the Perspective of Knowledge Management
title_sort measuring competitiveness of islamic banking industry in malaysia from the perspective of knowledge management
topic HD28 Management. Industrial Management
url http://umpir.ump.edu.my/id/eprint/13848/1/Measuring%20Competitiveness%20Of%20Islamic%20Banking%20Industry%20In%20Malaysia%20From%20The%20Perspective%20Of%20Knowledge%20Management.pdf
http://umpir.ump.edu.my/id/eprint/13848/7/fim-2015-nurul-Measuring%20Competitiveness%20of%20Islamic.pdf
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