Implementation of Total Quality Management and ISO 9000 Certification
In this article, we studied on business performance after the implementation of total quality management (TQM) and ISO 9000. Researchers claimed that ISO certification will improve business performance and outcomes. They also believe that ISO 9000 will be necessary to stay in business in the future....
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格式: | Article |
語言: | English English |
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IJEAST
2016
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在線閱讀: | http://umpir.ump.edu.my/id/eprint/13910/1/33-36%2CTesma106%2CIJEAST.pdf http://umpir.ump.edu.my/id/eprint/13910/7/fim-2016-sorooshian-Implementation%20of%20Total%20Quality%20Management.pdf |
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author | Foo, Weng Kar Muhammad Afiq, Yusof Sorooshian, Shahryar Syed Radzi, Rahamaddulla |
author_facet | Foo, Weng Kar Muhammad Afiq, Yusof Sorooshian, Shahryar Syed Radzi, Rahamaddulla |
author_sort | Foo, Weng Kar |
collection | UMP |
description | In this article, we studied on business performance after the implementation of total quality management (TQM) and ISO 9000. Researchers claimed that ISO certification will improve business performance and outcomes. They also believe that ISO 9000 will be necessary to stay in business in the future. Motives of organization toward ISO 9000 are very important. Benefits and difficulties faced during the implementation of TQM and ISO 9000 will be discussing in further. This paper states that quality management system proposed by ISO 9000 is a necessary foundation for other quality methods. |
first_indexed | 2024-03-06T12:05:53Z |
format | Article |
id | UMPir13910 |
institution | Universiti Malaysia Pahang |
language | English English |
last_indexed | 2024-03-06T12:05:53Z |
publishDate | 2016 |
publisher | IJEAST |
record_format | dspace |
spelling | UMPir139102018-03-26T08:40:34Z http://umpir.ump.edu.my/id/eprint/13910/ Implementation of Total Quality Management and ISO 9000 Certification Foo, Weng Kar Muhammad Afiq, Yusof Sorooshian, Shahryar Syed Radzi, Rahamaddulla H Social Sciences (General) In this article, we studied on business performance after the implementation of total quality management (TQM) and ISO 9000. Researchers claimed that ISO certification will improve business performance and outcomes. They also believe that ISO 9000 will be necessary to stay in business in the future. Motives of organization toward ISO 9000 are very important. Benefits and difficulties faced during the implementation of TQM and ISO 9000 will be discussing in further. This paper states that quality management system proposed by ISO 9000 is a necessary foundation for other quality methods. IJEAST 2016 Article PeerReviewed application/pdf en http://umpir.ump.edu.my/id/eprint/13910/1/33-36%2CTesma106%2CIJEAST.pdf application/pdf en http://umpir.ump.edu.my/id/eprint/13910/7/fim-2016-sorooshian-Implementation%20of%20Total%20Quality%20Management.pdf Foo, Weng Kar and Muhammad Afiq, Yusof and Sorooshian, Shahryar and Syed Radzi, Rahamaddulla (2016) Implementation of Total Quality Management and ISO 9000 Certification. International Journal of Engineering Applied Sciences and Technology, 1 (6). pp. 33-36. ISSN 2455-2143. (Published) http://www.ijeast.com/papers/33-36,Tesma106,IJEAST.pdf |
spellingShingle | H Social Sciences (General) Foo, Weng Kar Muhammad Afiq, Yusof Sorooshian, Shahryar Syed Radzi, Rahamaddulla Implementation of Total Quality Management and ISO 9000 Certification |
title | Implementation of Total Quality Management and ISO 9000 Certification
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title_full | Implementation of Total Quality Management and ISO 9000 Certification
|
title_fullStr | Implementation of Total Quality Management and ISO 9000 Certification
|
title_full_unstemmed | Implementation of Total Quality Management and ISO 9000 Certification
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title_short | Implementation of Total Quality Management and ISO 9000 Certification
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title_sort | implementation of total quality management and iso 9000 certification |
topic | H Social Sciences (General) |
url | http://umpir.ump.edu.my/id/eprint/13910/1/33-36%2CTesma106%2CIJEAST.pdf http://umpir.ump.edu.my/id/eprint/13910/7/fim-2016-sorooshian-Implementation%20of%20Total%20Quality%20Management.pdf |
work_keys_str_mv | AT foowengkar implementationoftotalqualitymanagementandiso9000certification AT muhammadafiqyusof implementationoftotalqualitymanagementandiso9000certification AT sorooshianshahryar implementationoftotalqualitymanagementandiso9000certification AT syedradzirahamaddulla implementationoftotalqualitymanagementandiso9000certification |