Implementation of Total Quality Management and ISO 9000 Certification
In this article, we studied on business performance after the implementation of total quality management (TQM) and ISO 9000. Researchers claimed that ISO certification will improve business performance and outcomes. They also believe that ISO 9000 will be necessary to stay in business in the future....
| Main Authors: | , , , |
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| Format: | Article |
| Language: | English English |
| Published: |
IJEAST
2016
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| Subjects: | |
| Online Access: | http://umpir.ump.edu.my/id/eprint/13910/1/33-36%2CTesma106%2CIJEAST.pdf http://umpir.ump.edu.my/id/eprint/13910/7/fim-2016-sorooshian-Implementation%20of%20Total%20Quality%20Management.pdf |