Quality Management Practices and Performance Measurement in the Manufacturing Industry: An Instrument Validation = Amalan Pengurusan Kualiti dan Pengukuran Prestasi dalam Industri Pembuatan: Suatu Pengesahan Alat
The aim of this article was to validate an instrument of quality management practices (QMPs) and performance measurement for the manufacturing industry in Malaysia. QMPs and performance were measured using the following six value indicators: Management commitment, training, process management,...
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| Format: | Article |
| Language: | English |
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Universiti Kebangsaan Malaysia
2016
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| Online Access: | http://umpir.ump.edu.my/id/eprint/13990/1/fist-2016-rashid-Quality%20Management%20Practices%20and%20Performance.pdf |
| _version_ | 1825823083518230528 |
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| author | Zaharuzaman, Jamaluddin Ahmad Mahir, Razali Zainol, Mustafa M. R., Abdul Hamid |
| author_facet | Zaharuzaman, Jamaluddin Ahmad Mahir, Razali Zainol, Mustafa M. R., Abdul Hamid |
| author_sort | Zaharuzaman, Jamaluddin |
| collection | UMP |
| description | The aim of this article was to validate an instrument of quality management practices (QMPs) and performance measurement for the manufacturing industry in Malaysia.
QMPs and performance were measured using the following
six value indicators: Management commitment, training, process management, quality tools, continuous improvement
and organisational performance. A total of 480 questionnaires were distributed and 210 questionnaires were valid for analysis. A confirmatory factor analysis (CFA) approach was employed using analysis of moment structures (AMOS) software. The results for the hypothesised CFA model showed the following fit statistics: Comparative fit index (CFI) = 0.924, Tucker Lewis index (TLI) = 0.913 and root mean square error of approximation (RMSEA) = 0.061. The values of CFI and TLI≥ 0.9 and at the same time the value of RMSEA ≤ 0.08 showed that CFA model fits the data very well. Hence, the results of the study can be used by managers in manufacturing companies to consider and adapt their QMPs and performance assessments toward increasing competitiveness. |
| first_indexed | 2024-03-06T12:06:07Z |
| format | Article |
| id | UMPir13990 |
| institution | Universiti Malaysia Pahang |
| language | English |
| last_indexed | 2024-03-06T12:06:07Z |
| publishDate | 2016 |
| publisher | Universiti Kebangsaan Malaysia |
| record_format | dspace |
| spelling | UMPir139902016-12-13T07:57:14Z http://umpir.ump.edu.my/id/eprint/13990/ Quality Management Practices and Performance Measurement in the Manufacturing Industry: An Instrument Validation = Amalan Pengurusan Kualiti dan Pengukuran Prestasi dalam Industri Pembuatan: Suatu Pengesahan Alat Zaharuzaman, Jamaluddin Ahmad Mahir, Razali Zainol, Mustafa M. R., Abdul Hamid HD Industries. Land use. Labor The aim of this article was to validate an instrument of quality management practices (QMPs) and performance measurement for the manufacturing industry in Malaysia. QMPs and performance were measured using the following six value indicators: Management commitment, training, process management, quality tools, continuous improvement and organisational performance. A total of 480 questionnaires were distributed and 210 questionnaires were valid for analysis. A confirmatory factor analysis (CFA) approach was employed using analysis of moment structures (AMOS) software. The results for the hypothesised CFA model showed the following fit statistics: Comparative fit index (CFI) = 0.924, Tucker Lewis index (TLI) = 0.913 and root mean square error of approximation (RMSEA) = 0.061. The values of CFI and TLI≥ 0.9 and at the same time the value of RMSEA ≤ 0.08 showed that CFA model fits the data very well. Hence, the results of the study can be used by managers in manufacturing companies to consider and adapt their QMPs and performance assessments toward increasing competitiveness. Universiti Kebangsaan Malaysia 2016 Article PeerReviewed application/pdf en http://umpir.ump.edu.my/id/eprint/13990/1/fist-2016-rashid-Quality%20Management%20Practices%20and%20Performance.pdf Zaharuzaman, Jamaluddin and Ahmad Mahir, Razali and Zainol, Mustafa and M. R., Abdul Hamid (2016) Quality Management Practices and Performance Measurement in the Manufacturing Industry: An Instrument Validation = Amalan Pengurusan Kualiti dan Pengukuran Prestasi dalam Industri Pembuatan: Suatu Pengesahan Alat. Sains Malaysiana, 45 (6). pp. 999-1006. ISSN 0126-6039. (Published) http://www.ukm.my/jsm/pdf_files/SM-PDF-45-6-2016/18%20Zaharuzaman.pdf |
| spellingShingle | HD Industries. Land use. Labor Zaharuzaman, Jamaluddin Ahmad Mahir, Razali Zainol, Mustafa M. R., Abdul Hamid Quality Management Practices and Performance Measurement in the Manufacturing Industry: An Instrument Validation = Amalan Pengurusan Kualiti dan Pengukuran Prestasi dalam Industri Pembuatan: Suatu Pengesahan Alat |
| title | Quality Management Practices and Performance Measurement in the Manufacturing Industry: An Instrument Validation = Amalan Pengurusan Kualiti dan Pengukuran Prestasi dalam Industri Pembuatan: Suatu Pengesahan Alat |
| title_full | Quality Management Practices and Performance Measurement in the Manufacturing Industry: An Instrument Validation = Amalan Pengurusan Kualiti dan Pengukuran Prestasi dalam Industri Pembuatan: Suatu Pengesahan Alat |
| title_fullStr | Quality Management Practices and Performance Measurement in the Manufacturing Industry: An Instrument Validation = Amalan Pengurusan Kualiti dan Pengukuran Prestasi dalam Industri Pembuatan: Suatu Pengesahan Alat |
| title_full_unstemmed | Quality Management Practices and Performance Measurement in the Manufacturing Industry: An Instrument Validation = Amalan Pengurusan Kualiti dan Pengukuran Prestasi dalam Industri Pembuatan: Suatu Pengesahan Alat |
| title_short | Quality Management Practices and Performance Measurement in the Manufacturing Industry: An Instrument Validation = Amalan Pengurusan Kualiti dan Pengukuran Prestasi dalam Industri Pembuatan: Suatu Pengesahan Alat |
| title_sort | quality management practices and performance measurement in the manufacturing industry an instrument validation amalan pengurusan kualiti dan pengukuran prestasi dalam industri pembuatan suatu pengesahan alat |
| topic | HD Industries. Land use. Labor |
| url | http://umpir.ump.edu.my/id/eprint/13990/1/fist-2016-rashid-Quality%20Management%20Practices%20and%20Performance.pdf |
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