Development Of Performance Model For Quality And Process Improvement In Business Process Service Industry
When it comes to performance improvement process, literature abounds with lean, agile and lean-agile. Over the years, the implementation of the improvement processes of lean and agile had met with resounding success in the manufacturing, production, and construction industry. For this reason, there...
Main Authors: | Oluyinka, Oludapo Samson, Puteri Fadzline, Muhamad Tamyez, Cheng, Jack Kie |
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Format: | Article |
Language: | English |
Published: |
EBSCO Industries
2017
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Subjects: | |
Online Access: | http://umpir.ump.edu.my/id/eprint/18373/1/Development%20Of%20Performance%20Model%20For%20Quality%20And%20Process%20Improvement%20In%20Business%20Process%20Service%20Industry.pdf |
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