A performance measurement systems: how are they different for Malaysian SME

Small and Medium Enterprise play a significant role in many economies. Especially the performance of SME appeared as restructurings in many countries were implemented. This was not an exception in Malaysia. The main aim of this article is to investigate the most appropriate criteria for use in the P...

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Main Authors: Nor Mahirah, Mustapha, Sorooshian, Shahryar, Noor Azlinna, Azizan
Format: Conference or Workshop Item
Language:English
Published: 2015
Subjects:
Online Access:http://umpir.ump.edu.my/id/eprint/24151/1/215.pdf
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author Nor Mahirah, Mustapha
Sorooshian, Shahryar
Noor Azlinna, Azizan
author_facet Nor Mahirah, Mustapha
Sorooshian, Shahryar
Noor Azlinna, Azizan
author_sort Nor Mahirah, Mustapha
collection UMP
description Small and Medium Enterprise play a significant role in many economies. Especially the performance of SME appeared as restructurings in many countries were implemented. This was not an exception in Malaysia. The main aim of this article is to investigate the most appropriate criteria for use in the PMS for Malaysian SME and to analyze how the Performance Measurement System (PMS) in Malaysian SME should be constructed when integrating various criteria from the past literature. The criteria of SME based on Malaysia background also will be considered in designing PMS. The necessary modification of criteria is need due to different country background. To achieve the aim the systematic literature analysis from 20 PMS model is used. The criteria they used for each model are different, and it could be not suitable with Malaysian SME, moreover even SME’s meaning also is different each countries due to several demographics factors and characteristics, and research in PMS based on Malaysia SME background is needed. The other methodologies used to achieve the objectives in this research are Delphi Technique and Decision Making Trial and Evaluation Laboratory (DEMATEL). The result found will allow to better understanding the most appropriate criteria of SME in Malaysia, also the discovery of the specific characteristics and evaluations of SME would allow easier select methods, measures and the correctness of performance measurement application to those industries in Malaysia.
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spelling UMPir241512019-05-21T02:25:00Z http://umpir.ump.edu.my/id/eprint/24151/ A performance measurement systems: how are they different for Malaysian SME Nor Mahirah, Mustapha Sorooshian, Shahryar Noor Azlinna, Azizan HB Economic Theory Small and Medium Enterprise play a significant role in many economies. Especially the performance of SME appeared as restructurings in many countries were implemented. This was not an exception in Malaysia. The main aim of this article is to investigate the most appropriate criteria for use in the PMS for Malaysian SME and to analyze how the Performance Measurement System (PMS) in Malaysian SME should be constructed when integrating various criteria from the past literature. The criteria of SME based on Malaysia background also will be considered in designing PMS. The necessary modification of criteria is need due to different country background. To achieve the aim the systematic literature analysis from 20 PMS model is used. The criteria they used for each model are different, and it could be not suitable with Malaysian SME, moreover even SME’s meaning also is different each countries due to several demographics factors and characteristics, and research in PMS based on Malaysia SME background is needed. The other methodologies used to achieve the objectives in this research are Delphi Technique and Decision Making Trial and Evaluation Laboratory (DEMATEL). The result found will allow to better understanding the most appropriate criteria of SME in Malaysia, also the discovery of the specific characteristics and evaluations of SME would allow easier select methods, measures and the correctness of performance measurement application to those industries in Malaysia. 2015 Conference or Workshop Item PeerReviewed pdf en http://umpir.ump.edu.my/id/eprint/24151/1/215.pdf Nor Mahirah, Mustapha and Sorooshian, Shahryar and Noor Azlinna, Azizan (2015) A performance measurement systems: how are they different for Malaysian SME. In: International Conference on Operations Excellence and Service Engineering , 10-11 September 2015 , Orlando, Florida, USA. . (Submitted) (Submitted)
spellingShingle HB Economic Theory
Nor Mahirah, Mustapha
Sorooshian, Shahryar
Noor Azlinna, Azizan
A performance measurement systems: how are they different for Malaysian SME
title A performance measurement systems: how are they different for Malaysian SME
title_full A performance measurement systems: how are they different for Malaysian SME
title_fullStr A performance measurement systems: how are they different for Malaysian SME
title_full_unstemmed A performance measurement systems: how are they different for Malaysian SME
title_short A performance measurement systems: how are they different for Malaysian SME
title_sort performance measurement systems how are they different for malaysian sme
topic HB Economic Theory
url http://umpir.ump.edu.my/id/eprint/24151/1/215.pdf
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