Understanding Learners' Satisfaction in Blended Learning among Undergraduate Students in Malaysia

Blended learning has extensively been used in many higher education institutions including Malaysia. Hence, instructors and institutions need to be well-equipped with adequate knowledge and skills, so that blended learning could be implemented successfully. This paper investigates the satisfaction a...

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Main Authors: Umi Kalsom, Masrom, Nik Aloesnita, Nik Mohd Alwi, Nor Hazlin, Nor Asshidin
Format: Article
Language:English
Published: Horizon Research Publishing 2019
Subjects:
Online Access:http://umpir.ump.edu.my/id/eprint/26226/1/Understanding%20Learners%27%20Satisfaction%20in%20Blended.pdf
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author Umi Kalsom, Masrom
Nik Aloesnita, Nik Mohd Alwi
Nor Hazlin, Nor Asshidin
author_facet Umi Kalsom, Masrom
Nik Aloesnita, Nik Mohd Alwi
Nor Hazlin, Nor Asshidin
author_sort Umi Kalsom, Masrom
collection UMP
description Blended learning has extensively been used in many higher education institutions including Malaysia. Hence, instructors and institutions need to be well-equipped with adequate knowledge and skills, so that blended learning could be implemented successfully. This paper investigates the satisfaction among learners in blended learning environment at one of the universities in Malaysia through a survey study. The participants were 317 undergraduates enrolled in a blended learning course. The questionnaire was adapted from Zhai, Gu, Liu, Liang and Chin-Chung (2017) and Naaj, Nachouki and Ankit (2012). Descriptive statistics was employed to analyze the learners' demographic and their satisfaction towards blended learning. The results indicate that the learners' satisfaction towards blended learning employed at their institution was positive. This study also highlights several implications and recommendations that could anchor a greater understanding in the implementation of blended learning at higher institutions.
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spelling UMPir262262019-10-25T07:40:40Z http://umpir.ump.edu.my/id/eprint/26226/ Understanding Learners' Satisfaction in Blended Learning among Undergraduate Students in Malaysia Umi Kalsom, Masrom Nik Aloesnita, Nik Mohd Alwi Nor Hazlin, Nor Asshidin LB Theory and practice of education Blended learning has extensively been used in many higher education institutions including Malaysia. Hence, instructors and institutions need to be well-equipped with adequate knowledge and skills, so that blended learning could be implemented successfully. This paper investigates the satisfaction among learners in blended learning environment at one of the universities in Malaysia through a survey study. The participants were 317 undergraduates enrolled in a blended learning course. The questionnaire was adapted from Zhai, Gu, Liu, Liang and Chin-Chung (2017) and Naaj, Nachouki and Ankit (2012). Descriptive statistics was employed to analyze the learners' demographic and their satisfaction towards blended learning. The results indicate that the learners' satisfaction towards blended learning employed at their institution was positive. This study also highlights several implications and recommendations that could anchor a greater understanding in the implementation of blended learning at higher institutions. Horizon Research Publishing 2019 Article PeerReviewed pdf en cc_by_4 http://umpir.ump.edu.my/id/eprint/26226/1/Understanding%20Learners%27%20Satisfaction%20in%20Blended.pdf Umi Kalsom, Masrom and Nik Aloesnita, Nik Mohd Alwi and Nor Hazlin, Nor Asshidin (2019) Understanding Learners' Satisfaction in Blended Learning among Undergraduate Students in Malaysia. Universal Journal of Educational Research, 7 (10). pp. 2233-2238. ISSN 2332-3213. (Published) http://www.hrpub.org/journals/article_info.php?aid=8335 https://doi.org/10.13189/ujer.2019.071023
spellingShingle LB Theory and practice of education
Umi Kalsom, Masrom
Nik Aloesnita, Nik Mohd Alwi
Nor Hazlin, Nor Asshidin
Understanding Learners' Satisfaction in Blended Learning among Undergraduate Students in Malaysia
title Understanding Learners' Satisfaction in Blended Learning among Undergraduate Students in Malaysia
title_full Understanding Learners' Satisfaction in Blended Learning among Undergraduate Students in Malaysia
title_fullStr Understanding Learners' Satisfaction in Blended Learning among Undergraduate Students in Malaysia
title_full_unstemmed Understanding Learners' Satisfaction in Blended Learning among Undergraduate Students in Malaysia
title_short Understanding Learners' Satisfaction in Blended Learning among Undergraduate Students in Malaysia
title_sort understanding learners satisfaction in blended learning among undergraduate students in malaysia
topic LB Theory and practice of education
url http://umpir.ump.edu.my/id/eprint/26226/1/Understanding%20Learners%27%20Satisfaction%20in%20Blended.pdf
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