Digital empathy and supply chain cybersecurity challenges: concept, framework and solutions for small-medium enterprises
Despite contributing significantly to the world’s economy and being the most targeted by cybercriminals for being the weakest link in the supply chain, small-medium enterprises (SMEs) lag behind cybersecurity implementation. The budget and expertise constraint hinders them from catching up with cyb...
| Main Authors: | , |
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| Format: | Article |
| Language: | English |
| Published: |
Inderscience Enterprises Ltd.
2022
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| Subjects: | |
| Online Access: | http://umpir.ump.edu.my/id/eprint/34204/7/Digital%20empathy%20and%20supply%20chain%20cybersecurity.pdf |
| _version_ | 1825823988290420736 |
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| author | Gani, Anisha Banu Dawood Fernando, Yudi |
| author_facet | Gani, Anisha Banu Dawood Fernando, Yudi |
| author_sort | Gani, Anisha Banu Dawood |
| collection | UMP |
| description | Despite contributing significantly to the world’s economy and
being the most targeted by cybercriminals for being the weakest link in the supply chain, small-medium enterprises (SMEs) lag behind cybersecurity implementation. The budget and expertise constraint hinders them from catching up with cybersecurity initiatives. This study explores the management
concept of digital empathy and proposes a solution framework for SMEs to overcome cybersecurity challenges. We found that three drivers can be the solution to overcome the cybersecurity barrier within firms’ internal context, such as adequate funding, management support, and attitude towards cybersecurity risk. Our theoretical framework has also included the digital empathy approach incorporating subscription-based solutions, modular solutions, and zero-trust architecture. In addition, we suggest that the supply
chain’s cybersecurity systems be regularly monitored and maintained to balance cybersecurity and affordability. Furthermore, to enable future scalability, SMEs must implement the zero-trust architecture, which acts as a foundation for self-healing and self-correcting supply chain networks. |
| first_indexed | 2024-03-06T12:57:25Z |
| format | Article |
| id | UMPir34204 |
| institution | Universiti Malaysia Pahang |
| language | English |
| last_indexed | 2024-03-06T12:57:25Z |
| publishDate | 2022 |
| publisher | Inderscience Enterprises Ltd. |
| record_format | dspace |
| spelling | UMPir342042022-05-25T03:56:12Z http://umpir.ump.edu.my/id/eprint/34204/ Digital empathy and supply chain cybersecurity challenges: concept, framework and solutions for small-medium enterprises Gani, Anisha Banu Dawood Fernando, Yudi H Social Sciences (General) HD28 Management. Industrial Management HD61 Risk Management HF Commerce TS Manufactures Despite contributing significantly to the world’s economy and being the most targeted by cybercriminals for being the weakest link in the supply chain, small-medium enterprises (SMEs) lag behind cybersecurity implementation. The budget and expertise constraint hinders them from catching up with cybersecurity initiatives. This study explores the management concept of digital empathy and proposes a solution framework for SMEs to overcome cybersecurity challenges. We found that three drivers can be the solution to overcome the cybersecurity barrier within firms’ internal context, such as adequate funding, management support, and attitude towards cybersecurity risk. Our theoretical framework has also included the digital empathy approach incorporating subscription-based solutions, modular solutions, and zero-trust architecture. In addition, we suggest that the supply chain’s cybersecurity systems be regularly monitored and maintained to balance cybersecurity and affordability. Furthermore, to enable future scalability, SMEs must implement the zero-trust architecture, which acts as a foundation for self-healing and self-correcting supply chain networks. Inderscience Enterprises Ltd. 2022-05-19 Article PeerReviewed pdf en http://umpir.ump.edu.my/id/eprint/34204/7/Digital%20empathy%20and%20supply%20chain%20cybersecurity.pdf Gani, Anisha Banu Dawood and Fernando, Yudi (2022) Digital empathy and supply chain cybersecurity challenges: concept, framework and solutions for small-medium enterprises. International Journal of Management Concepts and Philosophy. pp. 1-10. ISSN 1741-8135. (In Press / Online First) (In Press / Online First) https://www.inderscience.com/info/ingeneral/forthcoming.php?jcode=ijmcp 10.1504/IJMCP.2022.10047679 |
| spellingShingle | H Social Sciences (General) HD28 Management. Industrial Management HD61 Risk Management HF Commerce TS Manufactures Gani, Anisha Banu Dawood Fernando, Yudi Digital empathy and supply chain cybersecurity challenges: concept, framework and solutions for small-medium enterprises |
| title | Digital empathy and supply chain cybersecurity challenges: concept, framework and solutions for small-medium enterprises |
| title_full | Digital empathy and supply chain cybersecurity challenges: concept, framework and solutions for small-medium enterprises |
| title_fullStr | Digital empathy and supply chain cybersecurity challenges: concept, framework and solutions for small-medium enterprises |
| title_full_unstemmed | Digital empathy and supply chain cybersecurity challenges: concept, framework and solutions for small-medium enterprises |
| title_short | Digital empathy and supply chain cybersecurity challenges: concept, framework and solutions for small-medium enterprises |
| title_sort | digital empathy and supply chain cybersecurity challenges concept framework and solutions for small medium enterprises |
| topic | H Social Sciences (General) HD28 Management. Industrial Management HD61 Risk Management HF Commerce TS Manufactures |
| url | http://umpir.ump.edu.my/id/eprint/34204/7/Digital%20empathy%20and%20supply%20chain%20cybersecurity.pdf |
| work_keys_str_mv | AT ganianishabanudawood digitalempathyandsupplychaincybersecuritychallengesconceptframeworkandsolutionsforsmallmediumenterprises AT fernandoyudi digitalempathyandsupplychaincybersecuritychallengesconceptframeworkandsolutionsforsmallmediumenterprises |