| Tóm tắt: | Toyota Motor’s success as a global brand automobile manufacturer has inspired manufacturing organizations
worldwide to pursue lean transformation. However, a lack of understanding of lean sustainability
hampers their progress towards achieving true lean organization status like Toyota. Without proper
measurement, the gains from lean improvements remain unknown, leading to inaccuracies in strategy
deployment. This chapter aims to define sustainable lean transformation gains and propose indicators
to measure them. Extensive literature review reveals the importance of tangible and intangible indicators.
To validate the proposed measurements, a survey involving 7 lean experts and 92 practitioners
was conducted. Data analysis utilized content validity index, inter-rater agreement, and measurement
model analysis. The chapter concludes by suggesting research opportunities to enhance lean management
knowledge.
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