Electronic submission in construction: Government approval practice and potential issues in Malaysia

Post-COVID-19 has strongly impacted the construction industry worldwide; many parties took alternatives to facilitate the relatively overdue work arrangements. The Malaysian construction industry has been directly affected and has had to increase the adoption of One-Stop Centre (OSC) electronic subm...

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Main Authors: Nurillya, Zahimi, Farouk, A M, Saffuan, Wan Ahmad, Rahimi, A. Rahman
Format: Article
Language:English
Published: Penerbit UMP 2024
Subjects:
Online Access:http://umpir.ump.edu.my/id/eprint/41529/1/Electronic%20Submission%20in%20Construction_Government%20Approval%20Practice.pdf
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author Nurillya, Zahimi
Farouk, A M
Saffuan, Wan Ahmad
Rahimi, A. Rahman
author_facet Nurillya, Zahimi
Farouk, A M
Saffuan, Wan Ahmad
Rahimi, A. Rahman
author_sort Nurillya, Zahimi
collection UMP
description Post-COVID-19 has strongly impacted the construction industry worldwide; many parties took alternatives to facilitate the relatively overdue work arrangements. The Malaysian construction industry has been directly affected and has had to increase the adoption of One-Stop Centre (OSC) electronic submissions. According to the Malaysian online system submission policies, it is necessary to obtain construction approval from the OSC through the implementation by town councils. Not understanding the process and documents involved in this procedure might result in ineffective submissions. Hence, the study objectives are to identify: 1) The current submission process and documents for construction approval to town councils, and 2) Issues related to the e-submission process. Semi-structured interviews were conducted with individuals from twenty town (20) city councils in Malaysia to achieve those objectives. The results indicate that the general process includes submitting the required documents through the OSC, validation of submittals, and meeting approvals. The required documents include planning permissions, drawings, engineering plans, environmental management plans, landowner documents, and approvals by other government agencies. Finally, the issues with the e-submission include technical problems and the lack of experience of all involved stakeholders. These findings can be used by policymakers to improve the submission system and industry practitioners in acquiring construction approvals.
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spelling UMPir415292024-06-10T07:33:28Z http://umpir.ump.edu.my/id/eprint/41529/ Electronic submission in construction: Government approval practice and potential issues in Malaysia Nurillya, Zahimi Farouk, A M Saffuan, Wan Ahmad Rahimi, A. Rahman TA Engineering (General). Civil engineering (General) TK Electrical engineering. Electronics Nuclear engineering Post-COVID-19 has strongly impacted the construction industry worldwide; many parties took alternatives to facilitate the relatively overdue work arrangements. The Malaysian construction industry has been directly affected and has had to increase the adoption of One-Stop Centre (OSC) electronic submissions. According to the Malaysian online system submission policies, it is necessary to obtain construction approval from the OSC through the implementation by town councils. Not understanding the process and documents involved in this procedure might result in ineffective submissions. Hence, the study objectives are to identify: 1) The current submission process and documents for construction approval to town councils, and 2) Issues related to the e-submission process. Semi-structured interviews were conducted with individuals from twenty town (20) city councils in Malaysia to achieve those objectives. The results indicate that the general process includes submitting the required documents through the OSC, validation of submittals, and meeting approvals. The required documents include planning permissions, drawings, engineering plans, environmental management plans, landowner documents, and approvals by other government agencies. Finally, the issues with the e-submission include technical problems and the lack of experience of all involved stakeholders. These findings can be used by policymakers to improve the submission system and industry practitioners in acquiring construction approvals. Penerbit UMP 2024-03-03 Article PeerReviewed pdf en cc_by_nc_4 http://umpir.ump.edu.my/id/eprint/41529/1/Electronic%20Submission%20in%20Construction_Government%20Approval%20Practice.pdf Nurillya, Zahimi and Farouk, A M and Saffuan, Wan Ahmad and Rahimi, A. Rahman (2024) Electronic submission in construction: Government approval practice and potential issues in Malaysia. Construction, 4 (1). pp. 1-6. ISSN 2785-8731. (Published) https://doi.org/10.15282/construction.v4i1.9890 https://doi.org/10.15282/construction.v4i1.9890
spellingShingle TA Engineering (General). Civil engineering (General)
TK Electrical engineering. Electronics Nuclear engineering
Nurillya, Zahimi
Farouk, A M
Saffuan, Wan Ahmad
Rahimi, A. Rahman
Electronic submission in construction: Government approval practice and potential issues in Malaysia
title Electronic submission in construction: Government approval practice and potential issues in Malaysia
title_full Electronic submission in construction: Government approval practice and potential issues in Malaysia
title_fullStr Electronic submission in construction: Government approval practice and potential issues in Malaysia
title_full_unstemmed Electronic submission in construction: Government approval practice and potential issues in Malaysia
title_short Electronic submission in construction: Government approval practice and potential issues in Malaysia
title_sort electronic submission in construction government approval practice and potential issues in malaysia
topic TA Engineering (General). Civil engineering (General)
TK Electrical engineering. Electronics Nuclear engineering
url http://umpir.ump.edu.my/id/eprint/41529/1/Electronic%20Submission%20in%20Construction_Government%20Approval%20Practice.pdf
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