Enhancing university performance through the lens of potential factors for innovation capability among academic staff in Malaysian universities: A total quality management - based investigation

This study aims to investigate the potential factors within Total Quality Management (TQM) that can enhance innovation capabilities among academicians in Malaysian universities. The adoption of TQM principles is pivotal for the development of university performance. Structural Equation Modelling (SE...

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Main Authors: Nur Balqishanis, Zainal Abidin, Ainin Zakiah, Othman, Loshini, Thiruchelvam, Nur Intan Liyana, Mohd Azmi, Mohd Rashid, Ab Hamid, Nur Amalina, Mat Jan
Format: Article
Language:English
Published: University of Malaya 2024
Subjects:
Online Access:http://umpir.ump.edu.my/id/eprint/42158/1/Enhancing%20university%20performance%20through%20the%20lens%20of%20potential%20factors.pdf
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author Nur Balqishanis, Zainal Abidin
Ainin Zakiah, Othman
Loshini, Thiruchelvam
Nur Intan Liyana, Mohd Azmi
Mohd Rashid, Ab Hamid
Nur Amalina, Mat Jan
author_facet Nur Balqishanis, Zainal Abidin
Ainin Zakiah, Othman
Loshini, Thiruchelvam
Nur Intan Liyana, Mohd Azmi
Mohd Rashid, Ab Hamid
Nur Amalina, Mat Jan
author_sort Nur Balqishanis, Zainal Abidin
collection UMP
description This study aims to investigate the potential factors within Total Quality Management (TQM) that can enhance innovation capabilities among academicians in Malaysian universities. The adoption of TQM principles is pivotal for the development of university performance. Structural Equation Modelling (SEM) was employed to analyse the underlying relationships among latent constructs, comprising of leadership management commitment, people management, stakeholder focus, student focus, recognition and rewards, vision, innovation capabilities, and university performance, as proposed in the model. A total of eight hypotheses were formulated to examine these latent relationships. The Partial Least Squares Structural Equation Modelling (PLS-SEM) technique was utilized to empirically assess the model. Data was gathered through a survey conducted via convenience sampling in both private and public universities in Malaysia, resulting in 123 usable questionnaires. The findings indicate that three out of the seven hypothesized relationships between TQM enablers and innovation capabilities are statistically significant, as evidenced by t-values exceeding 1.96 with two-tailed test using 10,000 bootstrapped samples. These significant relationships influence innovation capabilities and subsequently impact university performance. In contrast, insignificant findings suggest that academic staff working independently minimizes the influence of people management, with limited impact from quality improvement, student focus, and vision dimensions.
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spelling UMPir421582024-08-05T03:41:32Z http://umpir.ump.edu.my/id/eprint/42158/ Enhancing university performance through the lens of potential factors for innovation capability among academic staff in Malaysian universities: A total quality management - based investigation Nur Balqishanis, Zainal Abidin Ainin Zakiah, Othman Loshini, Thiruchelvam Nur Intan Liyana, Mohd Azmi Mohd Rashid, Ab Hamid Nur Amalina, Mat Jan LB2300 Higher Education QA Mathematics This study aims to investigate the potential factors within Total Quality Management (TQM) that can enhance innovation capabilities among academicians in Malaysian universities. The adoption of TQM principles is pivotal for the development of university performance. Structural Equation Modelling (SEM) was employed to analyse the underlying relationships among latent constructs, comprising of leadership management commitment, people management, stakeholder focus, student focus, recognition and rewards, vision, innovation capabilities, and university performance, as proposed in the model. A total of eight hypotheses were formulated to examine these latent relationships. The Partial Least Squares Structural Equation Modelling (PLS-SEM) technique was utilized to empirically assess the model. Data was gathered through a survey conducted via convenience sampling in both private and public universities in Malaysia, resulting in 123 usable questionnaires. The findings indicate that three out of the seven hypothesized relationships between TQM enablers and innovation capabilities are statistically significant, as evidenced by t-values exceeding 1.96 with two-tailed test using 10,000 bootstrapped samples. These significant relationships influence innovation capabilities and subsequently impact university performance. In contrast, insignificant findings suggest that academic staff working independently minimizes the influence of people management, with limited impact from quality improvement, student focus, and vision dimensions. University of Malaya 2024-04-01 Article PeerReviewed pdf en http://umpir.ump.edu.my/id/eprint/42158/1/Enhancing%20university%20performance%20through%20the%20lens%20of%20potential%20factors.pdf Nur Balqishanis, Zainal Abidin and Ainin Zakiah, Othman and Loshini, Thiruchelvam and Nur Intan Liyana, Mohd Azmi and Mohd Rashid, Ab Hamid and Nur Amalina, Mat Jan (2024) Enhancing university performance through the lens of potential factors for innovation capability among academic staff in Malaysian universities: A total quality management - based investigation. Malaysian Online Journal of Educational Management, 12 (2). 50 -73. ISSN 2289-4489. (Published) https://borneojournal.um.edu.my/index.php/MOJEM/article/view/51257/16865 https://borneojournal.um.edu.my/index.php/MOJEM/article/view/51257/16865
spellingShingle LB2300 Higher Education
QA Mathematics
Nur Balqishanis, Zainal Abidin
Ainin Zakiah, Othman
Loshini, Thiruchelvam
Nur Intan Liyana, Mohd Azmi
Mohd Rashid, Ab Hamid
Nur Amalina, Mat Jan
Enhancing university performance through the lens of potential factors for innovation capability among academic staff in Malaysian universities: A total quality management - based investigation
title Enhancing university performance through the lens of potential factors for innovation capability among academic staff in Malaysian universities: A total quality management - based investigation
title_full Enhancing university performance through the lens of potential factors for innovation capability among academic staff in Malaysian universities: A total quality management - based investigation
title_fullStr Enhancing university performance through the lens of potential factors for innovation capability among academic staff in Malaysian universities: A total quality management - based investigation
title_full_unstemmed Enhancing university performance through the lens of potential factors for innovation capability among academic staff in Malaysian universities: A total quality management - based investigation
title_short Enhancing university performance through the lens of potential factors for innovation capability among academic staff in Malaysian universities: A total quality management - based investigation
title_sort enhancing university performance through the lens of potential factors for innovation capability among academic staff in malaysian universities a total quality management based investigation
topic LB2300 Higher Education
QA Mathematics
url http://umpir.ump.edu.my/id/eprint/42158/1/Enhancing%20university%20performance%20through%20the%20lens%20of%20potential%20factors.pdf
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