Factors influencing purchase intention of cloud-based food delivery

The development of technology makes a lot of changes including in the culinary field. Cloud-based food delivery is increasingly used especially in Indonesia. The objective of this research is to find factor influencing purchase intention. The research model was assessed by using SmartPLS from 209 pa...

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Main Authors: Karmawan, I. Gusti Made, Dwitahthea Susanto, Irenea Jessica, Gui, Anderes, Muhammad Shabir, Shaharudin, Fernando, Yudi, Ikhsan, Ridho Bramulya
Format: Conference or Workshop Item
Language:English
English
Published: Institute of Electrical and Electronics Engineers Inc. 2021
Subjects:
Online Access:http://umpir.ump.edu.my/id/eprint/42417/1/Factors%20influencing%20purchase%20intention%20of%20cloud-based%20food%20delivery.pdf
http://umpir.ump.edu.my/id/eprint/42417/2/Factors%20influencing%20purchase%20intention%20of%20cloud-based%20food%20delivery_ABS.pdf
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author Karmawan, I. Gusti Made
Dwitahthea Susanto, Irenea Jessica
Gui, Anderes
Muhammad Shabir, Shaharudin
Fernando, Yudi
Ikhsan, Ridho Bramulya
author_facet Karmawan, I. Gusti Made
Dwitahthea Susanto, Irenea Jessica
Gui, Anderes
Muhammad Shabir, Shaharudin
Fernando, Yudi
Ikhsan, Ridho Bramulya
author_sort Karmawan, I. Gusti Made
collection UMP
description The development of technology makes a lot of changes including in the culinary field. Cloud-based food delivery is increasingly used especially in Indonesia. The objective of this research is to find factor influencing purchase intention. The research model was assessed by using SmartPLS from 209 participants who using cloud based delivery food which collect using google form. Therefore, this research was made to find out if the system quality, information quality, service quality of the application affects the user satisfaction of the cloud based food delivery. Seeing the influence of user satisfaction on perceived net benefit and the influence of perceived net benefit on purchase intention with loyalty programme membership as moderation variable. The result show all the hypotheses supported except system quality not positive impact to user satisfaction. To get more purchase intention, marketplace of cloud-based food delivery need to increase user satisfaction, give more benefit for customer and continuous loyalty programme.
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spelling UMPir424172024-10-30T04:42:58Z http://umpir.ump.edu.my/id/eprint/42417/ Factors influencing purchase intention of cloud-based food delivery Karmawan, I. Gusti Made Dwitahthea Susanto, Irenea Jessica Gui, Anderes Muhammad Shabir, Shaharudin Fernando, Yudi Ikhsan, Ridho Bramulya HD28 Management. Industrial Management T Technology (General) The development of technology makes a lot of changes including in the culinary field. Cloud-based food delivery is increasingly used especially in Indonesia. The objective of this research is to find factor influencing purchase intention. The research model was assessed by using SmartPLS from 209 participants who using cloud based delivery food which collect using google form. Therefore, this research was made to find out if the system quality, information quality, service quality of the application affects the user satisfaction of the cloud based food delivery. Seeing the influence of user satisfaction on perceived net benefit and the influence of perceived net benefit on purchase intention with loyalty programme membership as moderation variable. The result show all the hypotheses supported except system quality not positive impact to user satisfaction. To get more purchase intention, marketplace of cloud-based food delivery need to increase user satisfaction, give more benefit for customer and continuous loyalty programme. Institute of Electrical and Electronics Engineers Inc. 2021 Conference or Workshop Item PeerReviewed pdf en http://umpir.ump.edu.my/id/eprint/42417/1/Factors%20influencing%20purchase%20intention%20of%20cloud-based%20food%20delivery.pdf pdf en http://umpir.ump.edu.my/id/eprint/42417/2/Factors%20influencing%20purchase%20intention%20of%20cloud-based%20food%20delivery_ABS.pdf Karmawan, I. Gusti Made and Dwitahthea Susanto, Irenea Jessica and Gui, Anderes and Muhammad Shabir, Shaharudin and Fernando, Yudi and Ikhsan, Ridho Bramulya (2021) Factors influencing purchase intention of cloud-based food delivery. In: 2021 8th International Conference on Information Technology, Computer and Electrical Engineering, ICITACEE 2021. 8th International Conference on Information Technology, Computer and Electrical Engineering, ICITACEE 2021 , 23 - 24 September 2021 , Semarang. pp. 132-136.. ISBN 978-166543998-5 (Published) https://doi.org/10.1109/ICITACEE53184.2021.9617543
spellingShingle HD28 Management. Industrial Management
T Technology (General)
Karmawan, I. Gusti Made
Dwitahthea Susanto, Irenea Jessica
Gui, Anderes
Muhammad Shabir, Shaharudin
Fernando, Yudi
Ikhsan, Ridho Bramulya
Factors influencing purchase intention of cloud-based food delivery
title Factors influencing purchase intention of cloud-based food delivery
title_full Factors influencing purchase intention of cloud-based food delivery
title_fullStr Factors influencing purchase intention of cloud-based food delivery
title_full_unstemmed Factors influencing purchase intention of cloud-based food delivery
title_short Factors influencing purchase intention of cloud-based food delivery
title_sort factors influencing purchase intention of cloud based food delivery
topic HD28 Management. Industrial Management
T Technology (General)
url http://umpir.ump.edu.my/id/eprint/42417/1/Factors%20influencing%20purchase%20intention%20of%20cloud-based%20food%20delivery.pdf
http://umpir.ump.edu.my/id/eprint/42417/2/Factors%20influencing%20purchase%20intention%20of%20cloud-based%20food%20delivery_ABS.pdf
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