Evaluating the Managerial Behavior of Managing Knowledge in Chinese SMEs

Recently, the evaluation of knowledge management has become increasingly significant. Nevertheless, few relevant studies explicitly distinguished knowledge management performance from knowledge management effectiveness. This paper covers both sides and introduces a new knowledge management measureme...

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Main Authors: Liu, Yao, Abdalla, Ahmed N.
Format: Article
Language:English
Published: Springer US 2013
Subjects:
Online Access:http://umpir.ump.edu.my/id/eprint/6580/1/Evaluating_the_managerial_behavior_of_managing_knowledge_in_Chinese_SMEs.pdf
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author Liu, Yao
Abdalla, Ahmed N.
author_facet Liu, Yao
Abdalla, Ahmed N.
author_sort Liu, Yao
collection UMP
description Recently, the evaluation of knowledge management has become increasingly significant. Nevertheless, few relevant studies explicitly distinguished knowledge management performance from knowledge management effectiveness. This paper covers both sides and introduces a new knowledge management measurement index. It establishes a comprehensive evaluation model by measuring three stages of knowledge management behavior: environmental analysis, knowledge management activity planning, and knowledge management implementation decision making. Data were collected through questionnaires from 100 small and medium sized enterprises in China. The statistical results show that the three stages positively and significantly contribute to the index. The environmental analysis influences most, with the knowledge management activity planning less and the knowledge management implementation decision making least. Finally, it proposes some useful suggestions for enterprises to assess, to predict and to guide their knowledge management practice.
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spelling UMPir65802018-10-03T07:37:16Z http://umpir.ump.edu.my/id/eprint/6580/ Evaluating the Managerial Behavior of Managing Knowledge in Chinese SMEs Liu, Yao Abdalla, Ahmed N. H Social Sciences (General) Recently, the evaluation of knowledge management has become increasingly significant. Nevertheless, few relevant studies explicitly distinguished knowledge management performance from knowledge management effectiveness. This paper covers both sides and introduces a new knowledge management measurement index. It establishes a comprehensive evaluation model by measuring three stages of knowledge management behavior: environmental analysis, knowledge management activity planning, and knowledge management implementation decision making. Data were collected through questionnaires from 100 small and medium sized enterprises in China. The statistical results show that the three stages positively and significantly contribute to the index. The environmental analysis influences most, with the knowledge management activity planning less and the knowledge management implementation decision making least. Finally, it proposes some useful suggestions for enterprises to assess, to predict and to guide their knowledge management practice. Springer US 2013 Article PeerReviewed application/pdf en http://umpir.ump.edu.my/id/eprint/6580/1/Evaluating_the_managerial_behavior_of_managing_knowledge_in_Chinese_SMEs.pdf Liu, Yao and Abdalla, Ahmed N. (2013) Evaluating the Managerial Behavior of Managing Knowledge in Chinese SMEs. Information Technology and Management, 14 (2). pp. 159-165. ISSN 1385-951X(Print); 1573-7667(Online). (Published) http://dx.doi.org/10.1007/s10799-013-0157-x DOI: 10.1007/s10799-013-0157-x
spellingShingle H Social Sciences (General)
Liu, Yao
Abdalla, Ahmed N.
Evaluating the Managerial Behavior of Managing Knowledge in Chinese SMEs
title Evaluating the Managerial Behavior of Managing Knowledge in Chinese SMEs
title_full Evaluating the Managerial Behavior of Managing Knowledge in Chinese SMEs
title_fullStr Evaluating the Managerial Behavior of Managing Knowledge in Chinese SMEs
title_full_unstemmed Evaluating the Managerial Behavior of Managing Knowledge in Chinese SMEs
title_short Evaluating the Managerial Behavior of Managing Knowledge in Chinese SMEs
title_sort evaluating the managerial behavior of managing knowledge in chinese smes
topic H Social Sciences (General)
url http://umpir.ump.edu.my/id/eprint/6580/1/Evaluating_the_managerial_behavior_of_managing_knowledge_in_Chinese_SMEs.pdf
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