The effect of firm’s logo on its performance: Evidence from oil industry

Nowadays, trade mark is one of the most important components of the products in both consumers and producers’ perspectives. In this study, two separate but related mechanism through which the trademark is supposed to create value for customers, were investigated. Likeness/ description and functional...

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Bibliographic Details
Main Author: Jafar Jafari
Format: Article
Language:English
Published: Growing Science 2016-09-01
Series:Management Science Letters
Subjects:
Online Access:http://www.growingscience.com/msl/Vol6/msl_2016_45.pdf
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author Jafar Jafari
author_facet Jafar Jafari
author_sort Jafar Jafari
collection DOAJ
description Nowadays, trade mark is one of the most important components of the products in both consumers and producers’ perspectives. In this study, two separate but related mechanism through which the trademark is supposed to create value for customers, were investigated. Likeness/ description and functional-aesthetic benefits were taken into consideration. This research shows the positive effects of logo on customer commitment regarding the performance. Commitment reflects customers’ desire for cooperation by considering the effects of a logo. Logo will help customers easily identify and select a brand. This research proves that, from the customer's perspective, trademarks contain meaning, and thus include brief information on the struggle for marketing. In case of the purpose, this study is an applied research and in terms of data-gathering it is a descriptive – survey one. Since the population of the survey was unlimited, initial investigations indicated that 384 questionnaires should be distributed based on Morgan table. Using structural equation modeling, the survey results showed that descriptive-cognitive, functional benefits and aesthetic tendencies had significant influences on customer commitment in regards of performance.
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spelling doaj.art-00022a3ddad041a2bc496eeeddafe19a2022-12-22T03:12:41ZengGrowing ScienceManagement Science Letters1923-93351923-93432016-09-016959159810.5267/j.msl.2016.7.007The effect of firm’s logo on its performance: Evidence from oil industryJafar Jafari Nowadays, trade mark is one of the most important components of the products in both consumers and producers’ perspectives. In this study, two separate but related mechanism through which the trademark is supposed to create value for customers, were investigated. Likeness/ description and functional-aesthetic benefits were taken into consideration. This research shows the positive effects of logo on customer commitment regarding the performance. Commitment reflects customers’ desire for cooperation by considering the effects of a logo. Logo will help customers easily identify and select a brand. This research proves that, from the customer's perspective, trademarks contain meaning, and thus include brief information on the struggle for marketing. In case of the purpose, this study is an applied research and in terms of data-gathering it is a descriptive – survey one. Since the population of the survey was unlimited, initial investigations indicated that 384 questionnaires should be distributed based on Morgan table. Using structural equation modeling, the survey results showed that descriptive-cognitive, functional benefits and aesthetic tendencies had significant influences on customer commitment in regards of performance.http://www.growingscience.com/msl/Vol6/msl_2016_45.pdfLogoCompany’s PerformanceLikeness/Description BenefitsBenefitsFunctional BenefitsAesthetic Tendencies
spellingShingle Jafar Jafari
The effect of firm’s logo on its performance: Evidence from oil industry
Management Science Letters
Logo
Company’s Performance
Likeness/Description Benefits
Benefits
Functional Benefits
Aesthetic Tendencies
title The effect of firm’s logo on its performance: Evidence from oil industry
title_full The effect of firm’s logo on its performance: Evidence from oil industry
title_fullStr The effect of firm’s logo on its performance: Evidence from oil industry
title_full_unstemmed The effect of firm’s logo on its performance: Evidence from oil industry
title_short The effect of firm’s logo on its performance: Evidence from oil industry
title_sort effect of firm s logo on its performance evidence from oil industry
topic Logo
Company’s Performance
Likeness/Description Benefits
Benefits
Functional Benefits
Aesthetic Tendencies
url http://www.growingscience.com/msl/Vol6/msl_2016_45.pdf
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