State Civil Apparatus Services (ASN) In Management of Population Administration In Medan Johor sub-district, Medan City

This study aims to determine the responsiveness of the State Civil Apparatus (ASN) serving the community in the administration of Population Administration at Medan Johor Sub-district office. The research method used is descriptive qualitative. The location of this research is Medan Johor Sub-distri...

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Main Authors: Julia Ivanna, Ella Suherwani, Hodriani Hodriani, Muhammad Iqbal
Format: Article
Language:Indonesian
Published: Universitas Medan Area 2020-05-01
Series:Perspektif: Jurnal Ilmu-ilmu Sosial
Subjects:
Online Access:http://ojs.uma.ac.id/index.php/perspektif/article/view/3632
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author Julia Ivanna
Ella Suherwani
Hodriani Hodriani
Muhammad Iqbal
author_facet Julia Ivanna
Ella Suherwani
Hodriani Hodriani
Muhammad Iqbal
author_sort Julia Ivanna
collection DOAJ
description This study aims to determine the responsiveness of the State Civil Apparatus (ASN) serving the community in the administration of Population Administration at Medan Johor Sub-district office. The research method used is descriptive qualitative. The location of this research is Medan Johor Sub-district Office on Jln. Cipta No. 16 Pangkalan Mashhur, Medan Johor. Techniques of collection the  data through observation, interviews and documentation. The data analysis technique carried out provides a clear picture of the research problem to be discussed and subsequently the data is presented qualitatively by reducing data, displaying data, and drawing conclusions. The results of this study indicate that the responsiveness of the State Civil Apparatus in the administration of population administration services in the Medan Johor Sub-district office has been going well. Related to responding to the applicant, speed, accuracy, accuracy, and responding to complaints, while regarding the timeliness indicators have not been implemented optimally. The supporting factor of responsiveness is in the form of a community that can listen well to the instructions of officers. Besides the inhibiting factors of responsiveness in the form of a network that is suddenly offline, people who do not want to be invited to cooperate, and the absence of printing machines in Medan Johor Sub-district office.
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spelling doaj.art-003bb731add742c1aa9e2528997566d92024-03-02T06:04:19ZindUniversitas Medan AreaPerspektif: Jurnal Ilmu-ilmu Sosial2085-03282020-05-019222823510.31289/perspektif.v9i2.36322141State Civil Apparatus Services (ASN) In Management of Population Administration In Medan Johor sub-district, Medan CityJulia Ivanna0Ella Suherwani1Hodriani Hodriani2Muhammad Iqbal3Universitas Negeri MedanUniversitas Negeri MedanUniversitas Negeri MedanUniversitas Negeri MedanThis study aims to determine the responsiveness of the State Civil Apparatus (ASN) serving the community in the administration of Population Administration at Medan Johor Sub-district office. The research method used is descriptive qualitative. The location of this research is Medan Johor Sub-district Office on Jln. Cipta No. 16 Pangkalan Mashhur, Medan Johor. Techniques of collection the  data through observation, interviews and documentation. The data analysis technique carried out provides a clear picture of the research problem to be discussed and subsequently the data is presented qualitatively by reducing data, displaying data, and drawing conclusions. The results of this study indicate that the responsiveness of the State Civil Apparatus in the administration of population administration services in the Medan Johor Sub-district office has been going well. Related to responding to the applicant, speed, accuracy, accuracy, and responding to complaints, while regarding the timeliness indicators have not been implemented optimally. The supporting factor of responsiveness is in the form of a community that can listen well to the instructions of officers. Besides the inhibiting factors of responsiveness in the form of a network that is suddenly offline, people who do not want to be invited to cooperate, and the absence of printing machines in Medan Johor Sub-district office.http://ojs.uma.ac.id/index.php/perspektif/article/view/3632responsivenessstate civil apparatuspopulation administration
spellingShingle Julia Ivanna
Ella Suherwani
Hodriani Hodriani
Muhammad Iqbal
State Civil Apparatus Services (ASN) In Management of Population Administration In Medan Johor sub-district, Medan City
Perspektif: Jurnal Ilmu-ilmu Sosial
responsiveness
state civil apparatus
population administration
title State Civil Apparatus Services (ASN) In Management of Population Administration In Medan Johor sub-district, Medan City
title_full State Civil Apparatus Services (ASN) In Management of Population Administration In Medan Johor sub-district, Medan City
title_fullStr State Civil Apparatus Services (ASN) In Management of Population Administration In Medan Johor sub-district, Medan City
title_full_unstemmed State Civil Apparatus Services (ASN) In Management of Population Administration In Medan Johor sub-district, Medan City
title_short State Civil Apparatus Services (ASN) In Management of Population Administration In Medan Johor sub-district, Medan City
title_sort state civil apparatus services asn in management of population administration in medan johor sub district medan city
topic responsiveness
state civil apparatus
population administration
url http://ojs.uma.ac.id/index.php/perspektif/article/view/3632
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AT ellasuherwani statecivilapparatusservicesasninmanagementofpopulationadministrationinmedanjohorsubdistrictmedancity
AT hodrianihodriani statecivilapparatusservicesasninmanagementofpopulationadministrationinmedanjohorsubdistrictmedancity
AT muhammadiqbal statecivilapparatusservicesasninmanagementofpopulationadministrationinmedanjohorsubdistrictmedancity