The Relationship of Emotional Intelligence and its Dimensions on Communication Skills among Emergency Unit Nurses
Background: The emotional intelligence of nurses has several effects on their behavior skills. In this study, the relation between Emotional Intelligence (EI) and Communication Skills (CS) among emergency unit nurses was assessed. Materials and Methods: In the descriptive analytical study, 253 nurs...
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| Format: | Article |
| Language: | fas |
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Tehran University of Medical Sciences
2015-09-01
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| Series: | بیمارستان |
| Subjects: | |
| Online Access: | http://jhosp.tums.ac.ir/article-1-5520-en.html |
| _version_ | 1818729153639219200 |
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| author | mahdi kouchakzadeh zohreh sohrabi Ali Mohamad Mosadegh Rad |
| author_facet | mahdi kouchakzadeh zohreh sohrabi Ali Mohamad Mosadegh Rad |
| author_sort | mahdi kouchakzadeh |
| collection | DOAJ |
| description | Background: The emotional intelligence of nurses has several effects on their behavior skills. In this study, the relation between Emotional Intelligence (EI) and Communication Skills (CS) among emergency unit nurses was assessed.
Materials and Methods: In the descriptive analytical study, 253 nurses of fifteen IUMS hospitals were selected using census sampling method. The Golmans instrument for EI assessment and self -administered CS questionnaire filled by study participants. Validity and reliability of the questionnaire confirmed. SPSS software version 18 utilized to analysis using ANOVA, Spearman correlation test and Pearson correlation coefficient.
Results: mean of total EI estimated 78.31 which the highest and lowest score were in self-cognitive dimension (20.83) and self-management dimension (18.19) respectively. The total mean of CS was 70.90. There was a significant statistical correlation between EI and CS (r=0. 775, p<0.001). Moreover, there was a significant statistical correlation between CS and four dimensions of EI.
Conclusion: Based on study results, emotional intelligence and its dimensions had positive effect on communication skills among emergency unit nurses. Hospital managers can reinforce emotional intelligence by providing educational sessions. They should promote communication skills in emergency unit nurses and provide improvement emergency services quality. |
| first_indexed | 2024-12-17T22:41:22Z |
| format | Article |
| id | doaj.art-0056d6cce82440f1ba8bcf32e17fbe4a |
| institution | Directory Open Access Journal |
| issn | 2008-1928 2228-7450 |
| language | fas |
| last_indexed | 2024-12-17T22:41:22Z |
| publishDate | 2015-09-01 |
| publisher | Tehran University of Medical Sciences |
| record_format | Article |
| series | بیمارستان |
| spelling | doaj.art-0056d6cce82440f1ba8bcf32e17fbe4a2022-12-21T21:29:56ZfasTehran University of Medical Sciencesبیمارستان2008-19282228-74502015-09-011436774The Relationship of Emotional Intelligence and its Dimensions on Communication Skills among Emergency Unit Nursesmahdi kouchakzadeh0zohreh sohrabi1Ali Mohamad Mosadegh Rad2 IUMS IUMS TUMS Background: The emotional intelligence of nurses has several effects on their behavior skills. In this study, the relation between Emotional Intelligence (EI) and Communication Skills (CS) among emergency unit nurses was assessed. Materials and Methods: In the descriptive analytical study, 253 nurses of fifteen IUMS hospitals were selected using census sampling method. The Golmans instrument for EI assessment and self -administered CS questionnaire filled by study participants. Validity and reliability of the questionnaire confirmed. SPSS software version 18 utilized to analysis using ANOVA, Spearman correlation test and Pearson correlation coefficient. Results: mean of total EI estimated 78.31 which the highest and lowest score were in self-cognitive dimension (20.83) and self-management dimension (18.19) respectively. The total mean of CS was 70.90. There was a significant statistical correlation between EI and CS (r=0. 775, p<0.001). Moreover, there was a significant statistical correlation between CS and four dimensions of EI. Conclusion: Based on study results, emotional intelligence and its dimensions had positive effect on communication skills among emergency unit nurses. Hospital managers can reinforce emotional intelligence by providing educational sessions. They should promote communication skills in emergency unit nurses and provide improvement emergency services quality.http://jhosp.tums.ac.ir/article-1-5520-en.htmlemotional intelligencecommunication skillsnursesemergency |
| spellingShingle | mahdi kouchakzadeh zohreh sohrabi Ali Mohamad Mosadegh Rad The Relationship of Emotional Intelligence and its Dimensions on Communication Skills among Emergency Unit Nurses بیمارستان emotional intelligence communication skills nurses emergency |
| title | The Relationship of Emotional Intelligence and its Dimensions on Communication Skills among Emergency Unit Nurses |
| title_full | The Relationship of Emotional Intelligence and its Dimensions on Communication Skills among Emergency Unit Nurses |
| title_fullStr | The Relationship of Emotional Intelligence and its Dimensions on Communication Skills among Emergency Unit Nurses |
| title_full_unstemmed | The Relationship of Emotional Intelligence and its Dimensions on Communication Skills among Emergency Unit Nurses |
| title_short | The Relationship of Emotional Intelligence and its Dimensions on Communication Skills among Emergency Unit Nurses |
| title_sort | relationship of emotional intelligence and its dimensions on communication skills among emergency unit nurses |
| topic | emotional intelligence communication skills nurses emergency |
| url | http://jhosp.tums.ac.ir/article-1-5520-en.html |
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