Integrating Digital Innovation Mechanisms in Digital Infrastructures: The Case of Digital Remote Care

Digital innovation (DIN) is crucial for managing the growth of resource use in the hospital sector and for providing citizens with services aligned with the requirements of the modern world. DIN includes the co-creation of novel services, such as digital remote care (DRC) solutions. The healthcare s...

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Main Authors: Anne KS Ajer, Egil Øvrelid
Format: Article
Language:English
Published: SAGE Publishing 2023-09-01
Series:Health Services Insights
Online Access:https://doi.org/10.1177/11786329231200704
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author Anne KS Ajer
Egil Øvrelid
author_facet Anne KS Ajer
Egil Øvrelid
author_sort Anne KS Ajer
collection DOAJ
description Digital innovation (DIN) is crucial for managing the growth of resource use in the hospital sector and for providing citizens with services aligned with the requirements of the modern world. DIN includes the co-creation of novel services, such as digital remote care (DRC) solutions. The healthcare sector, with a plethora of applications, is an example of a large digital infrastructure. Our study aims to explore how DRC initiatives can be integrated in large-scale digital infrastructures. Our in-depth case study, which explores 72 different DRC trajectories at 9 hospital health trusts in Norway, reveals the dynamic interplay among 3 key mechanisms – idealistic entrepreneurship, anchoring and remote infrastructure. Our contribution to the DIN literature is a model that shows the interplay among these key mechanisms, which increases the innovation pace, improves the innovations’ scalability and provides a robust organisation that constantly implements innovations. As a contributions to DRC practice, lessons learned to speed up the innovation pace are offered: (1) Create a DRC organisational structure. (2) Ensure financial predictability. (3) secure anchoring upward in the governance structure. (4) Make the remote infrastructure appropriate for integration with the current digital infrastructure. (5) Advocate the success across the organisation to spur others to innovate.
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spelling doaj.art-00e55f1bcb554a63a327b0a05fd35d1e2023-09-27T09:03:23ZengSAGE PublishingHealth Services Insights1178-63292023-09-011610.1177/11786329231200704Integrating Digital Innovation Mechanisms in Digital Infrastructures: The Case of Digital Remote CareAnne KS AjerEgil ØvrelidDigital innovation (DIN) is crucial for managing the growth of resource use in the hospital sector and for providing citizens with services aligned with the requirements of the modern world. DIN includes the co-creation of novel services, such as digital remote care (DRC) solutions. The healthcare sector, with a plethora of applications, is an example of a large digital infrastructure. Our study aims to explore how DRC initiatives can be integrated in large-scale digital infrastructures. Our in-depth case study, which explores 72 different DRC trajectories at 9 hospital health trusts in Norway, reveals the dynamic interplay among 3 key mechanisms – idealistic entrepreneurship, anchoring and remote infrastructure. Our contribution to the DIN literature is a model that shows the interplay among these key mechanisms, which increases the innovation pace, improves the innovations’ scalability and provides a robust organisation that constantly implements innovations. As a contributions to DRC practice, lessons learned to speed up the innovation pace are offered: (1) Create a DRC organisational structure. (2) Ensure financial predictability. (3) secure anchoring upward in the governance structure. (4) Make the remote infrastructure appropriate for integration with the current digital infrastructure. (5) Advocate the success across the organisation to spur others to innovate.https://doi.org/10.1177/11786329231200704
spellingShingle Anne KS Ajer
Egil Øvrelid
Integrating Digital Innovation Mechanisms in Digital Infrastructures: The Case of Digital Remote Care
Health Services Insights
title Integrating Digital Innovation Mechanisms in Digital Infrastructures: The Case of Digital Remote Care
title_full Integrating Digital Innovation Mechanisms in Digital Infrastructures: The Case of Digital Remote Care
title_fullStr Integrating Digital Innovation Mechanisms in Digital Infrastructures: The Case of Digital Remote Care
title_full_unstemmed Integrating Digital Innovation Mechanisms in Digital Infrastructures: The Case of Digital Remote Care
title_short Integrating Digital Innovation Mechanisms in Digital Infrastructures: The Case of Digital Remote Care
title_sort integrating digital innovation mechanisms in digital infrastructures the case of digital remote care
url https://doi.org/10.1177/11786329231200704
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AT egiløvrelid integratingdigitalinnovationmechanismsindigitalinfrastructuresthecaseofdigitalremotecare