Analysis of Outpatient Services at a Public Hospital in Yogyakarta using Lean Hospital Approach
Outpatient services are a reflection of hospital-provided services. A public hospital in Yogyakarta is leading to a new development by adding new facilities and buildings. Objective of this study is to identify the outpatient service outline, the location of the bottleneck and its causes to provide...
Main Authors: | Rofi'atun Suryani, Wakhid Slamet Ciptono, Satibi Satibi |
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Format: | Article |
Language: | Indonesian |
Published: |
Universitas Gadjah Mada
2018-02-01
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Series: | Jurnal Manajemen dan Pelayanan Farmasi |
Subjects: | |
Online Access: | https://jurnal.ugm.ac.id/jmpf/article/view/33252 |
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