Aspects Regarding Safety and Security in Hotels: Romanian Experience
This study investigates safety and security from the perspective of Romanian tourists by assessing the level of importance that tourists give to safety and security depending on the level of classification of the services they experienced and the generation to which they belong. We used a quantitati...
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Format: | Article |
Language: | English |
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MDPI AG
2021-01-01
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Series: | Information |
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Online Access: | https://www.mdpi.com/2078-2489/12/1/44 |
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author | Alexandru Anichiti Larisa-Loredana Dragolea Georgia-Daniela Tacu Hârșan Alina-Petronela Haller Gina Ionela Butnaru |
author_facet | Alexandru Anichiti Larisa-Loredana Dragolea Georgia-Daniela Tacu Hârșan Alina-Petronela Haller Gina Ionela Butnaru |
author_sort | Alexandru Anichiti |
collection | DOAJ |
description | This study investigates safety and security from the perspective of Romanian tourists by assessing the level of importance that tourists give to safety and security depending on the level of classification of the services they experienced and the generation to which they belong. We used a quantitative research method in the form of a questionnaire and analysed eight dimensions of safety and security: detectors, emergency preparedness, medical preparedness, staff security, guestroom security, pool and beach security, hotel access control, and cyber security. We identified the differences between tourists’ perception of safety and security depending on the level of classification of accommodation services and on generation. |
first_indexed | 2024-03-09T04:17:35Z |
format | Article |
id | doaj.art-01b6e8fb9108403da615150b9eeee3b4 |
institution | Directory Open Access Journal |
issn | 2078-2489 |
language | English |
last_indexed | 2024-03-09T04:17:35Z |
publishDate | 2021-01-01 |
publisher | MDPI AG |
record_format | Article |
series | Information |
spelling | doaj.art-01b6e8fb9108403da615150b9eeee3b42023-12-03T13:50:45ZengMDPI AGInformation2078-24892021-01-011214410.3390/info12010044Aspects Regarding Safety and Security in Hotels: Romanian ExperienceAlexandru Anichiti0Larisa-Loredana Dragolea1Georgia-Daniela Tacu Hârșan2Alina-Petronela Haller3Gina Ionela Butnaru4Department of Business Administration, Ștefan cel Mare University of Suceava, 13 University Street, 720229 Suceava, RomaniaDepartment of Business Administration and Marketing, Faculty of Economics, 1 Decembrie 1918 University of Alba Iulia, 510009 Alba Iulia, RomaniaGheorghe Zane Institute for Economic and Social Research, Iași Branch of Romanian Academy, 700488 Iași, RomaniaGheorghe Zane Institute for Economic and Social Research, Iași Branch of Romanian Academy, 700488 Iași, RomaniaDepartment of Management, Marketing and Business Administration, Faculty of Economics and Business Administration, Alexandru Ioan Cuza University of Iași, 700505 Iași, RomaniaThis study investigates safety and security from the perspective of Romanian tourists by assessing the level of importance that tourists give to safety and security depending on the level of classification of the services they experienced and the generation to which they belong. We used a quantitative research method in the form of a questionnaire and analysed eight dimensions of safety and security: detectors, emergency preparedness, medical preparedness, staff security, guestroom security, pool and beach security, hotel access control, and cyber security. We identified the differences between tourists’ perception of safety and security depending on the level of classification of accommodation services and on generation.https://www.mdpi.com/2078-2489/12/1/44hotel safety and securitytourist generationslevel of accommodationservices classification |
spellingShingle | Alexandru Anichiti Larisa-Loredana Dragolea Georgia-Daniela Tacu Hârșan Alina-Petronela Haller Gina Ionela Butnaru Aspects Regarding Safety and Security in Hotels: Romanian Experience Information hotel safety and security tourist generations level of accommodation services classification |
title | Aspects Regarding Safety and Security in Hotels: Romanian Experience |
title_full | Aspects Regarding Safety and Security in Hotels: Romanian Experience |
title_fullStr | Aspects Regarding Safety and Security in Hotels: Romanian Experience |
title_full_unstemmed | Aspects Regarding Safety and Security in Hotels: Romanian Experience |
title_short | Aspects Regarding Safety and Security in Hotels: Romanian Experience |
title_sort | aspects regarding safety and security in hotels romanian experience |
topic | hotel safety and security tourist generations level of accommodation services classification |
url | https://www.mdpi.com/2078-2489/12/1/44 |
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