Integrating on-premises data with customer relationship management application on cloud: A hybrid IT infrastructure support service

Integrating on-premises data with customer relationship management application on cloud: A hybrid IT infrastructure support service

Customer relationship management (CRM) is a group of data-driven, integrated solution that enhances how an organization interacts and does business with the customers. University support service centres provide hone support for the university stakeholders’ queries and requests related to academic in...

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Bibliographic Details
Main Authors: H. S. Chiranjeevi, Manjula K. Shenoy, D. Syam Sundar
Format: Article
Language:English
Published: Taylor & Francis Group 2018-01-01
Series:Cogent Engineering
Subjects:
application integration
customer relationship management (crm)
data integration
enterprise applications
enterprise computing systems
web services
Online Access:http://dx.doi.org/10.1080/23311916.2018.1462755

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