IMPLEMENTATION OF HUMAN RESOURCES COMPETENCY IN NURSING SERVICES FIELD IN INDUSTRIAL REVOLUTION 4.0 ERA: A STUDY AT REGIONAL GENERAL HOSPITAL OF KLUNGKUNG

The purpose of the study is to obtain an overview of the implementation of human resource competencies in the field of nursing services in the era of the industrial revolution 4.0 at Regional General Hospital of Klungkung. This research is a qualitative descriptive study with inductive approach usin...

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Bibliographic Details
Main Authors: Sutiari N.W., Suryanata I G.N.P.
Format: Article
Language:English
Published: iVolga Press 2020-02-01
Series:Russian Journal of Agricultural and Socio-Economic Sciences
Subjects:
Online Access:https://rjoas.com/issue-2020-02/article_05.pdf
Description
Summary:The purpose of the study is to obtain an overview of the implementation of human resource competencies in the field of nursing services in the era of the industrial revolution 4.0 at Regional General Hospital of Klungkung. This research is a qualitative descriptive study with inductive approach using primary data and secondary data obtained using interviews and observation methods from informants and documents from Regional General Hospital of Klungkung. The data was processed qualitatively and tested for validity using the triangulation method. The results of the study found that nurses had performed their competencies well. The hospital has also implemented nursing competencies in accordance with the era of the industrial revolution 4.0 such as the use of existing application systems in hospitals. In addition, the hospital also held education and training and dissemination of training results in an effort to develop human resources in improving service quality in the era of the industrial revolution 4.0.
ISSN:2226-1184