Assessment of Staff Intercultural Competences in Health Care Organisations
As a consequence of globalisation, people’s mobility has been increasing, which brought cultural diversity to a number of countries of the world, therefore intercultural competences became a particularly important research object in organisation management. Scientific literature is rich in publicati...
| Main Authors: | , , |
|---|---|
| Format: | Article |
| Language: | English |
| Published: |
Editura Universităţii „Alexandru Ioan Cuza” din Iaşi / Alexandru Ioan Cuza University of Iasi Publishing house
2017-10-01
|
| Series: | Scientific Annals of Economics and Business |
| Subjects: | |
| Online Access: | http://www.degruyter.com/view/j/saeb.2017.64.issue-3/saeb-2017-0024/saeb-2017-0024.xml?format=INT |
| _version_ | 1818204899538632704 |
|---|---|
| author | Stašys Rimantas Šimanskienė Ligita Paužuolienė Jurgita |
| author_facet | Stašys Rimantas Šimanskienė Ligita Paužuolienė Jurgita |
| author_sort | Stašys Rimantas |
| collection | DOAJ |
| description | As a consequence of globalisation, people’s mobility has been increasing, which brought cultural diversity to a number of countries of the world, therefore intercultural competences became a particularly important research object in organisation management. Scientific literature is rich in publications on the topic, however, the latter problem and its specificity has been insufficiently studied in health care organisations whose performance is especially important for each patient and the cost of errors, possibly caused also by insufficient intercultural competences, may be very great. The conducted research justifies the meaning and significance of intercultural competences in health care organisations and identifies the principal problems in organisations faced when communicating in an intercultural environment. The development of intercultural competences was not sufficiently promoted in health care organisations, leaving that to the staff’s responsibility. Quite a few of health care services providers had a poor knowledge of etiquette and did not know much about the customs and traditions of other countries. |
| first_indexed | 2024-12-12T03:48:34Z |
| format | Article |
| id | doaj.art-0265ce02362141d58dc7c51b225d2a30 |
| institution | Directory Open Access Journal |
| issn | 2501-3165 |
| language | English |
| last_indexed | 2024-12-12T03:48:34Z |
| publishDate | 2017-10-01 |
| publisher | Editura Universităţii „Alexandru Ioan Cuza” din Iaşi / Alexandru Ioan Cuza University of Iasi Publishing house |
| record_format | Article |
| series | Scientific Annals of Economics and Business |
| spelling | doaj.art-0265ce02362141d58dc7c51b225d2a302022-12-22T00:39:27ZengEditura Universităţii „Alexandru Ioan Cuza” din Iaşi / Alexandru Ioan Cuza University of Iasi Publishing houseScientific Annals of Economics and Business2501-31652017-10-0164337939410.1515/saeb-2017-0024saeb-2017-0024Assessment of Staff Intercultural Competences in Health Care OrganisationsStašys Rimantas0Šimanskienė Ligita1Paužuolienė Jurgita2Faculty of Social Sciences, Klaipėda University, LithuaniaFaculty of Social Sciences, Klaipėda University, LithuaniaFaculty of Social Sciences, Klaipėda University, LithuaniaAs a consequence of globalisation, people’s mobility has been increasing, which brought cultural diversity to a number of countries of the world, therefore intercultural competences became a particularly important research object in organisation management. Scientific literature is rich in publications on the topic, however, the latter problem and its specificity has been insufficiently studied in health care organisations whose performance is especially important for each patient and the cost of errors, possibly caused also by insufficient intercultural competences, may be very great. The conducted research justifies the meaning and significance of intercultural competences in health care organisations and identifies the principal problems in organisations faced when communicating in an intercultural environment. The development of intercultural competences was not sufficiently promoted in health care organisations, leaving that to the staff’s responsibility. Quite a few of health care services providers had a poor knowledge of etiquette and did not know much about the customs and traditions of other countries.http://www.degruyter.com/view/j/saeb.2017.64.issue-3/saeb-2017-0024/saeb-2017-0024.xml?format=INThealth care organizationsintercultural competenceemployeesM140M520M540 |
| spellingShingle | Stašys Rimantas Šimanskienė Ligita Paužuolienė Jurgita Assessment of Staff Intercultural Competences in Health Care Organisations Scientific Annals of Economics and Business health care organizations intercultural competence employees M140 M520 M540 |
| title | Assessment of Staff Intercultural Competences in Health Care Organisations |
| title_full | Assessment of Staff Intercultural Competences in Health Care Organisations |
| title_fullStr | Assessment of Staff Intercultural Competences in Health Care Organisations |
| title_full_unstemmed | Assessment of Staff Intercultural Competences in Health Care Organisations |
| title_short | Assessment of Staff Intercultural Competences in Health Care Organisations |
| title_sort | assessment of staff intercultural competences in health care organisations |
| topic | health care organizations intercultural competence employees M140 M520 M540 |
| url | http://www.degruyter.com/view/j/saeb.2017.64.issue-3/saeb-2017-0024/saeb-2017-0024.xml?format=INT |
| work_keys_str_mv | AT stasysrimantas assessmentofstaffinterculturalcompetencesinhealthcareorganisations AT simanskieneligita assessmentofstaffinterculturalcompetencesinhealthcareorganisations AT pauzuolienejurgita assessmentofstaffinterculturalcompetencesinhealthcareorganisations |