Preparing for the “black swan”: Reducing employee burnout in the hospitality sector through ethical leadership
Hospitality is at a crossroads. While the growth and developmental indicators in this sector show economic potential, the rising employee burnout rate is a serious challenge to hospitality management. Literature suggests that an ethical leader can reduce employee burnout significantly. Although hosp...
| Main Authors: | , , , , , |
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| Format: | Article |
| Language: | English |
| Published: |
Frontiers Media S.A.
2022-10-01
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| Series: | Frontiers in Psychology |
| Subjects: | |
| Online Access: | https://www.frontiersin.org/articles/10.3389/fpsyg.2022.1009785/full |
| _version_ | 1811239124964737024 |
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| author | Anis Ali Tasawar Abdul Hamid Rana Tahir Naveed Irfan Siddique Hyungseo Bobby Ryu Heesup Han |
| author_facet | Anis Ali Tasawar Abdul Hamid Rana Tahir Naveed Irfan Siddique Hyungseo Bobby Ryu Heesup Han |
| author_sort | Anis Ali |
| collection | DOAJ |
| description | Hospitality is at a crossroads. While the growth and developmental indicators in this sector show economic potential, the rising employee burnout rate is a serious challenge to hospitality management. Literature suggests that an ethical leader can reduce employee burnout significantly. Although hospitality employees face a higher risk of burnout than other service segments, shockingly, past leadership studies did not focus on how ethical leaders in a hospitality organization may reduce the risk of burnout. Therefore, we conducted this research to explore ethical leadership-burnout relationships in the hospitality sector with the mediating effects of subjective wellbeing and employee resilience. A questionnaire was provided to employees in different hotel organizations (n = 346). Structural equation modeling was employed for hypothesis testing. The statistical evidence supported the theoretical assumptions that ethical leadership negatively predicts employee burnout, and subjective wellbeing and resilience mediate this relationship. The outcomes of this study suggest different theoretical and social implications. For example, the findings indicate the effectiveness of ethical leadership in reducing employee burnout in the hospitality sector. Several other implications have been discussed in detail. |
| first_indexed | 2024-04-12T12:54:21Z |
| format | Article |
| id | doaj.art-032c839603c048f3a4bac56a7ef4a579 |
| institution | Directory Open Access Journal |
| issn | 1664-1078 |
| language | English |
| last_indexed | 2024-04-12T12:54:21Z |
| publishDate | 2022-10-01 |
| publisher | Frontiers Media S.A. |
| record_format | Article |
| series | Frontiers in Psychology |
| spelling | doaj.art-032c839603c048f3a4bac56a7ef4a5792022-12-22T03:32:21ZengFrontiers Media S.A.Frontiers in Psychology1664-10782022-10-011310.3389/fpsyg.2022.10097851009785Preparing for the “black swan”: Reducing employee burnout in the hospitality sector through ethical leadershipAnis Ali0Tasawar Abdul Hamid1Rana Tahir Naveed2Irfan Siddique3Hyungseo Bobby Ryu4Heesup Han5Department of Management, College of Business Administration, Prince Sattam Bin Abdulaziz University, Al-Kharj, Saudi ArabiaOUS Royal Academy of Economics and Technology in Switzerland, Zurich, SwitzerlandDivision of Management and Administrative Sciences, University of Education (UE) Business School, University of Education, Lahore, PakistanFaculty of Management Studies, University of Central Punjab, Lahore, PakistanFood Franchise Department, College of Health Sciences, Kyungnam University, Changwon, South KoreaCollege of Hospitality and Tourism Management, Sejong University, Seoul, South KoreaHospitality is at a crossroads. While the growth and developmental indicators in this sector show economic potential, the rising employee burnout rate is a serious challenge to hospitality management. Literature suggests that an ethical leader can reduce employee burnout significantly. Although hospitality employees face a higher risk of burnout than other service segments, shockingly, past leadership studies did not focus on how ethical leaders in a hospitality organization may reduce the risk of burnout. Therefore, we conducted this research to explore ethical leadership-burnout relationships in the hospitality sector with the mediating effects of subjective wellbeing and employee resilience. A questionnaire was provided to employees in different hotel organizations (n = 346). Structural equation modeling was employed for hypothesis testing. The statistical evidence supported the theoretical assumptions that ethical leadership negatively predicts employee burnout, and subjective wellbeing and resilience mediate this relationship. The outcomes of this study suggest different theoretical and social implications. For example, the findings indicate the effectiveness of ethical leadership in reducing employee burnout in the hospitality sector. Several other implications have been discussed in detail.https://www.frontiersin.org/articles/10.3389/fpsyg.2022.1009785/fullethical leadershipburnoutresiliencehospitalitysubjective wellbeing |
| spellingShingle | Anis Ali Tasawar Abdul Hamid Rana Tahir Naveed Irfan Siddique Hyungseo Bobby Ryu Heesup Han Preparing for the “black swan”: Reducing employee burnout in the hospitality sector through ethical leadership Frontiers in Psychology ethical leadership burnout resilience hospitality subjective wellbeing |
| title | Preparing for the “black swan”: Reducing employee burnout in the hospitality sector through ethical leadership |
| title_full | Preparing for the “black swan”: Reducing employee burnout in the hospitality sector through ethical leadership |
| title_fullStr | Preparing for the “black swan”: Reducing employee burnout in the hospitality sector through ethical leadership |
| title_full_unstemmed | Preparing for the “black swan”: Reducing employee burnout in the hospitality sector through ethical leadership |
| title_short | Preparing for the “black swan”: Reducing employee burnout in the hospitality sector through ethical leadership |
| title_sort | preparing for the black swan reducing employee burnout in the hospitality sector through ethical leadership |
| topic | ethical leadership burnout resilience hospitality subjective wellbeing |
| url | https://www.frontiersin.org/articles/10.3389/fpsyg.2022.1009785/full |
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