The perceived influence of remote working on specific human resource management outcomes during the COVID-19 pandemic

Orientation: Remote work recently gained traction globally due to the coronavirus disease 2019 (COVID-19) pandemic, however, not all companies promptly adapted to this. Research purpose: The study investigated the perceived influence of working remotely on employee productivity and performance mana...

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Main Authors: Musawenkosi D. Saurombe, Simone S. Rayners, Kedibone A. Mokgobu, Keketso Manka
Format: Article
Language:English
Published: AOSIS 2022-11-01
Series:SA Journal of Human Resource Management
Subjects:
Online Access:https://sajhrm.co.za/index.php/sajhrm/article/view/2033
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author Musawenkosi D. Saurombe
Simone S. Rayners
Kedibone A. Mokgobu
Keketso Manka
author_facet Musawenkosi D. Saurombe
Simone S. Rayners
Kedibone A. Mokgobu
Keketso Manka
author_sort Musawenkosi D. Saurombe
collection DOAJ
description Orientation: Remote work recently gained traction globally due to the coronavirus disease 2019 (COVID-19) pandemic, however, not all companies promptly adapted to this. Research purpose: The study investigated the perceived influence of working remotely on employee productivity and performance management in South Africa. Motivation for the study: The ambivalent trajectory of the COVID-19 pandemic and its long-term accompanying impacts have rendered research topics around the subject pertinent. Research approach, design, and method: A quantitative research approach was employed, and the sample population included remote workers within three South African provinces, between the ages of 18 and 65. The sampling method employed was purposive sampling with a complementary snowball sampling approach. Main findings: The results revealed that respondents preferred working remotely, as this was more convenient and cost efficient for them. However, respondents indicated that remote working caused them to work in isolation and longer hours than in the office to prove their productivity to their line managers and employers, thus impeding their social life. Practical/managerial implications: HR professionals should develop different policies aligned with remote work and restructure business operations in a way that aligns work responsibilities with the online working environment, as respondents felt their organisation’s current performance management and HR Policies were not suited for working remotely. Contribution/value-add: The study offers insights that could assist South African organisations to adopt more effective remote work structures and policies, especially those who will continue with remote work even after the pandemic.
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spelling doaj.art-032f6b8fd2e843ec9d8f4f5b22fef0c32022-12-22T04:35:57ZengAOSISSA Journal of Human Resource Management1683-75842071-078X2022-11-01200e1e1210.4102/sajhrm.v20i0.2033690The perceived influence of remote working on specific human resource management outcomes during the COVID-19 pandemicMusawenkosi D. Saurombe0Simone S. Rayners1Kedibone A. Mokgobu2Keketso Manka3Department of Industrial Psychology and People Management, College of Business and Economics, University of Johannesburg, JohannesburgDepartment of Industrial Psychology and People Management, College of Business and Economics, University of Johannesburg, JohannesburgDepartment of Industrial Psychology and People Management, College of Business and Economics, University of Johannesburg, JohannesburgDepartment of Industrial Psychology and People Management, College of Business and Economics, University of Johannesburg, JohannesburgOrientation: Remote work recently gained traction globally due to the coronavirus disease 2019 (COVID-19) pandemic, however, not all companies promptly adapted to this. Research purpose: The study investigated the perceived influence of working remotely on employee productivity and performance management in South Africa. Motivation for the study: The ambivalent trajectory of the COVID-19 pandemic and its long-term accompanying impacts have rendered research topics around the subject pertinent. Research approach, design, and method: A quantitative research approach was employed, and the sample population included remote workers within three South African provinces, between the ages of 18 and 65. The sampling method employed was purposive sampling with a complementary snowball sampling approach. Main findings: The results revealed that respondents preferred working remotely, as this was more convenient and cost efficient for them. However, respondents indicated that remote working caused them to work in isolation and longer hours than in the office to prove their productivity to their line managers and employers, thus impeding their social life. Practical/managerial implications: HR professionals should develop different policies aligned with remote work and restructure business operations in a way that aligns work responsibilities with the online working environment, as respondents felt their organisation’s current performance management and HR Policies were not suited for working remotely. Contribution/value-add: The study offers insights that could assist South African organisations to adopt more effective remote work structures and policies, especially those who will continue with remote work even after the pandemic.https://sajhrm.co.za/index.php/sajhrm/article/view/2033remote workingemployee productivityperformance managementwork-life balancecovid-19 pandemic
spellingShingle Musawenkosi D. Saurombe
Simone S. Rayners
Kedibone A. Mokgobu
Keketso Manka
The perceived influence of remote working on specific human resource management outcomes during the COVID-19 pandemic
SA Journal of Human Resource Management
remote working
employee productivity
performance management
work-life balance
covid-19 pandemic
title The perceived influence of remote working on specific human resource management outcomes during the COVID-19 pandemic
title_full The perceived influence of remote working on specific human resource management outcomes during the COVID-19 pandemic
title_fullStr The perceived influence of remote working on specific human resource management outcomes during the COVID-19 pandemic
title_full_unstemmed The perceived influence of remote working on specific human resource management outcomes during the COVID-19 pandemic
title_short The perceived influence of remote working on specific human resource management outcomes during the COVID-19 pandemic
title_sort perceived influence of remote working on specific human resource management outcomes during the covid 19 pandemic
topic remote working
employee productivity
performance management
work-life balance
covid-19 pandemic
url https://sajhrm.co.za/index.php/sajhrm/article/view/2033
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