Designing a Call Center Training Software for Visually Impaired Users

Designing a Call Center Training Software for Visually Impaired Users

Existing software development studies focus on creating interfaces that cater to improving sensual responses rather than on usability. The variables affecting the performance of visually impaired (VI) individuals in the design of existing software, such as arrangement of design elements, words used...

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Bibliographic Details
Main Authors: Jacqueline Anne Madrazo, Jill Rynette Sy, Melchizedek Israel Tapel, Rosemary Seva
Format: Article
Language:English
Published: Universitas Indonesia 2017-04-01
Series:International Journal of Technology
Subjects:
Design
Software design
Usability
User-centered design
Visually- impaired
Online Access:http://ijtech.eng.ui.ac.id/article/view/63

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