Information and communication technologies and internet implementation in insurance services distribution
The objective of this paper is to present the importance of information and communication technologies (ICT) for the development of insurance companies business, and in particular distribution of insurance products that relies on ICT, primarily the Internet. The special place here is reserved for in...
Main Authors: | , , |
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Format: | Article |
Language: | English |
Published: |
Ministry of Defence of Serbia - Military Publishing House, Belgrade
2017-01-01
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Series: | Војно дело |
Subjects: | |
Online Access: | https://scindeks-clanci.ceon.rs/data/pdf/0042-8426/2017/0042-84261706367P.pdf |
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author | Piljan Tatjana Piljan Ivan Cogoljević Dušan |
author_facet | Piljan Tatjana Piljan Ivan Cogoljević Dušan |
author_sort | Piljan Tatjana |
collection | DOAJ |
description | The objective of this paper is to present the importance of information and communication technologies (ICT) for the development of insurance companies business, and in particular distribution of insurance products that relies on ICT, primarily the Internet. The special place here is reserved for internet marketing, which is most commonly used in insurance companies. Mobile communications introduce the biggest changes in e-commerce. Nowadays their distribution among consumers offers great opportunities for service providers. Currently, insurance companies in our country do not offer their services through this specific communication channel. However, in the very near future changes can be expected in this sphere because preconditions for such activity already exist in Serbia today. This is supported by the information that certain insurance companies in the countries in the region have already activated their first applications for smartphones, and similar applications for banking already function in Serbia. |
first_indexed | 2024-03-11T18:59:03Z |
format | Article |
id | doaj.art-0364650818834fbb80213cad5512e365 |
institution | Directory Open Access Journal |
issn | 0042-8426 2683-5703 |
language | English |
last_indexed | 2024-03-11T18:59:03Z |
publishDate | 2017-01-01 |
publisher | Ministry of Defence of Serbia - Military Publishing House, Belgrade |
record_format | Article |
series | Војно дело |
spelling | doaj.art-0364650818834fbb80213cad5512e3652023-10-10T13:39:52ZengMinistry of Defence of Serbia - Military Publishing House, BelgradeВојно дело0042-84262683-57032017-01-0169636737310.5937/vojdelo1706367R0042-84261706367PInformation and communication technologies and internet implementation in insurance services distributionPiljan Tatjana0https://orcid.org/0000-0003-2144-3073Piljan Ivan1https://orcid.org/0000-0002-3502-9060Cogoljević Dušan2https://orcid.org/0000-0002-3548-0329Visoka škola za poslovnu ekonomiju i preduzetništvo, Beograd, SerbiaVisoka škola za poslovnu ekonomiju i preduzetništvo, Beograd, SerbiaVisoka škola za poslovnu ekonomiju i preduzetništvo, Beograd, SerbiaThe objective of this paper is to present the importance of information and communication technologies (ICT) for the development of insurance companies business, and in particular distribution of insurance products that relies on ICT, primarily the Internet. The special place here is reserved for internet marketing, which is most commonly used in insurance companies. Mobile communications introduce the biggest changes in e-commerce. Nowadays their distribution among consumers offers great opportunities for service providers. Currently, insurance companies in our country do not offer their services through this specific communication channel. However, in the very near future changes can be expected in this sphere because preconditions for such activity already exist in Serbia today. This is supported by the information that certain insurance companies in the countries in the region have already activated their first applications for smartphones, and similar applications for banking already function in Serbia.https://scindeks-clanci.ceon.rs/data/pdf/0042-8426/2017/0042-84261706367P.pdfinsurancemarketingdistributione-commercee-insuranceinternet marketingmobile communications |
spellingShingle | Piljan Tatjana Piljan Ivan Cogoljević Dušan Information and communication technologies and internet implementation in insurance services distribution Војно дело insurance marketing distribution e-commerce e-insurance internet marketing mobile communications |
title | Information and communication technologies and internet implementation in insurance services distribution |
title_full | Information and communication technologies and internet implementation in insurance services distribution |
title_fullStr | Information and communication technologies and internet implementation in insurance services distribution |
title_full_unstemmed | Information and communication technologies and internet implementation in insurance services distribution |
title_short | Information and communication technologies and internet implementation in insurance services distribution |
title_sort | information and communication technologies and internet implementation in insurance services distribution |
topic | insurance marketing distribution e-commerce e-insurance internet marketing mobile communications |
url | https://scindeks-clanci.ceon.rs/data/pdf/0042-8426/2017/0042-84261706367P.pdf |
work_keys_str_mv | AT piljantatjana informationandcommunicationtechnologiesandinternetimplementationininsuranceservicesdistribution AT piljanivan informationandcommunicationtechnologiesandinternetimplementationininsuranceservicesdistribution AT cogoljevicdusan informationandcommunicationtechnologiesandinternetimplementationininsuranceservicesdistribution |