The influence of emotional intelligence in the workplace environment: A literature review

This study examines the influence of emotional intelligence in the working environment that will affect both employee and company performance. This area of study involves people, the environment in which they live and work, how they affect their environment, and the effect that environment has upon...

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Main Authors: LeeAnne Johennesse, Gareth Pressley
Format: Article
Language:English
Published: Sekolah Tinggi Ilmu Ekonomi Indonesia Jakarta 2023-06-01
Series:Indonesian Journal of Business, Accounting and Management (IJBAM)
Online Access:https://ejournal.stei.ac.id/index.php/ijbam/article/view/717
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author LeeAnne Johennesse
Gareth Pressley
author_facet LeeAnne Johennesse
Gareth Pressley
author_sort LeeAnne Johennesse
collection DOAJ
description This study examines the influence of emotional intelligence in the working environment that will affect both employee and company performance. This area of study involves people, the environment in which they live and work, how they affect their environment, and the effect that environment has upon them. Emotional intelligence is tied to adaptation, which is the process by which a person adjusts to external conditions to diminish disruption and maximize benefits. It is a favorable human trait associated with several beneficial life outcomes. Many research models are utilized to measure and capture the ability to conceptualize emotional intelligence as potential performance, and they use performance-based measures of emotional intelligence to achieve good performance. The aim of this research is to reflect the comprehensive studies within this realm regarding the utility of emotional intelligence in an organizational context.   Keywords—: Emotional Intelligence, Firm Performance, Firm Benefits.
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spelling doaj.art-038ca82e6295451ba9a522f1a58fc2bc2024-02-29T20:04:22ZengSekolah Tinggi Ilmu Ekonomi Indonesia JakartaIndonesian Journal of Business, Accounting and Management (IJBAM)2442-40992549-87112023-06-01601253210.36406/ijbam.v6i01.717717The influence of emotional intelligence in the workplace environment: A literature reviewLeeAnne Johennesse0Gareth Pressley1Department of Business Administration CTBC Business School, TaiwanProvidence University, TaiwanThis study examines the influence of emotional intelligence in the working environment that will affect both employee and company performance. This area of study involves people, the environment in which they live and work, how they affect their environment, and the effect that environment has upon them. Emotional intelligence is tied to adaptation, which is the process by which a person adjusts to external conditions to diminish disruption and maximize benefits. It is a favorable human trait associated with several beneficial life outcomes. Many research models are utilized to measure and capture the ability to conceptualize emotional intelligence as potential performance, and they use performance-based measures of emotional intelligence to achieve good performance. The aim of this research is to reflect the comprehensive studies within this realm regarding the utility of emotional intelligence in an organizational context.   Keywords—: Emotional Intelligence, Firm Performance, Firm Benefits.https://ejournal.stei.ac.id/index.php/ijbam/article/view/717
spellingShingle LeeAnne Johennesse
Gareth Pressley
The influence of emotional intelligence in the workplace environment: A literature review
Indonesian Journal of Business, Accounting and Management (IJBAM)
title The influence of emotional intelligence in the workplace environment: A literature review
title_full The influence of emotional intelligence in the workplace environment: A literature review
title_fullStr The influence of emotional intelligence in the workplace environment: A literature review
title_full_unstemmed The influence of emotional intelligence in the workplace environment: A literature review
title_short The influence of emotional intelligence in the workplace environment: A literature review
title_sort influence of emotional intelligence in the workplace environment a literature review
url https://ejournal.stei.ac.id/index.php/ijbam/article/view/717
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