An Assessment of the Attitudes of Medical Tourists toward the Quality of‏ ‏the ‎Services ‎Delivered by Hospitals in Shiraz, Iran, Using the SERVQUAL Model

An Assessment of the Attitudes of Medical Tourists toward the Quality of‏ ‏the ‎Services ‎Delivered by Hospitals in Shiraz, Iran, Using the SERVQUAL Model

Introduction: Medical tourism is one of the branches of the tourism industry and, due to its low cost vs. high ‎income, many countries seek to maximize their competitive resources in order to develop this ‎industry. Moreover, improving service quality is considered a key factor in gaining medical ‎t...

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Bibliographic Details
Main Authors: Maryam Gholami, Alireza Jabbari, Zahra Kavosi, Parisa Chamanpara
Format: Article
Language:fas
Published: Vesnu Publications 2016-04-01
Series:مدیریت اطلاعات سلامت
Subjects:
Service Quality
Medical Tourism
SERVQUAL
Hospitals
Shiraz
Online Access:http://him.mui.ac.ir/index.php/him/article/view/2671

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