Customer knowledge management competence evaluation of agritourism enterprises by using the balanced scorecard and fuzzy-AHP: Evidence from Chengdu-Chongqing economic circle.
This paper provides an evaluation framework to explore the linking mechanisms between customer knowledge management competence (CKMC) and Balanced Scorecard (BSC). With a case study from Chengdu-Chongqing Economic Circle of China, this paper attempts to empirically justify the framework. An index sy...
Main Authors: | Guoyi Chen, Jiansheng Zhang, Wei Tan, Shangmin Zhang, Bangquan Yan |
---|---|
Format: | Article |
Language: | English |
Published: |
Public Library of Science (PLoS)
2023-01-01
|
Series: | PLoS ONE |
Online Access: | https://doi.org/10.1371/journal.pone.0280482 |
Similar Items
-
Customer knowledge management competence evaluation of agritourism enterprises by using the balanced scorecard and fuzzy-AHP: Evidence from Chengdu-Chongqing economic circle
by: Guoyi Chen, et al.
Published: (2023-01-01) -
Research on the Enterprise Collaborative Innovation Performance in the Economic Circle of Chengdu-Chongqing from the Perspective of Proximity
by: Zhang Zhiqun, et al.
Published: (2023-01-01) -
Study on the policy of air pollution control in Chengdu–Chongqing Economic Circle, China
by: Keyi Gou, et al.
Published: (2022-12-01) -
Research on the Cultivation of the Innovative Subcenters in Sichuan Based on the Chengdu-Chongqing Economic Circle Strategic Background
by: Zhang Jing and Li Jing
Published: (2021-03-01) -
The Spatial Structure and Driving Mechanisms of Multi-Source Networks in the Chengdu–Chongqing Economic Circle of China
by: Ludan Zhang, et al.
Published: (2023-10-01)