Is quality of higher educational institutions in Western Balkan real?

The paper presents a survey conducted in November of 2013 in 120 higher education institutions in the Western Balkans Countries, with purpose to determine which models are used for quality improvement in Western Balkans higher educational institutions, and whether critical conditions for continuous...

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Main Authors: Živaljević Aleksandra, Vrcelj Nikolina, Tošović-Stevanović Aleksandra
Format: Article
Language:English
Published: Economics institute, Belgrade 2015-01-01
Series:Industrija
Subjects:
Online Access:http://scindeks-clanci.ceon.rs/data/pdf/0350-0373/2015/0350-03731501091Z.pdf
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author Živaljević Aleksandra
Vrcelj Nikolina
Tošović-Stevanović Aleksandra
author_facet Živaljević Aleksandra
Vrcelj Nikolina
Tošović-Stevanović Aleksandra
author_sort Živaljević Aleksandra
collection DOAJ
description The paper presents a survey conducted in November of 2013 in 120 higher education institutions in the Western Balkans Countries, with purpose to determine which models are used for quality improvement in Western Balkans higher educational institutions, and whether critical conditions for continuous quality improvement have been met by applying those models. Data were obtained by using questionnaire which consisted of 24 questions related to 2 previously defined hypotheses. Gathered data were tested with Student's t test to determine if there is a significant difference between the groups of higher educational institutions which use different quality models, as well as between private and public higher educational institutions. Authors argue that the rules imposed by Governments do not provide sufficient incentive for meeting the critical conditions for the continuous quality improvement. Legal framework and mandatory accreditation conducted by government bodies lead higher educational institutions to fulfil the formal requirements, distancing them from the essence of quality management, i.e. from self-criticism and motivation to consistently deliver better results than the previous ones and giving them the illusion of achieving quality through compliance with formal criteria.
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spelling doaj.art-047d0515981c46418949023ad4e054a82022-12-22T03:24:21ZengEconomics institute, BelgradeIndustrija0350-03732334-85262015-01-014319110910.5937/industrija43-69830350-03731501091ZIs quality of higher educational institutions in Western Balkan real?Živaljević Aleksandra0Vrcelj Nikolina1Tošović-Stevanović Aleksandra2Megatrend University - Faculty of Business Studies, Belgrade, SerbiaMegatrend University, Belgrade, SerbiaMegatrend University - Faculty of Business Studies, Belgrade, SerbiaThe paper presents a survey conducted in November of 2013 in 120 higher education institutions in the Western Balkans Countries, with purpose to determine which models are used for quality improvement in Western Balkans higher educational institutions, and whether critical conditions for continuous quality improvement have been met by applying those models. Data were obtained by using questionnaire which consisted of 24 questions related to 2 previously defined hypotheses. Gathered data were tested with Student's t test to determine if there is a significant difference between the groups of higher educational institutions which use different quality models, as well as between private and public higher educational institutions. Authors argue that the rules imposed by Governments do not provide sufficient incentive for meeting the critical conditions for the continuous quality improvement. Legal framework and mandatory accreditation conducted by government bodies lead higher educational institutions to fulfil the formal requirements, distancing them from the essence of quality management, i.e. from self-criticism and motivation to consistently deliver better results than the previous ones and giving them the illusion of achieving quality through compliance with formal criteria.http://scindeks-clanci.ceon.rs/data/pdf/0350-0373/2015/0350-03731501091Z.pdfProcessHigher Education InstitutionQuality ManagementStandardizationKnowledge Management
spellingShingle Živaljević Aleksandra
Vrcelj Nikolina
Tošović-Stevanović Aleksandra
Is quality of higher educational institutions in Western Balkan real?
Industrija
Process
Higher Education Institution
Quality Management
Standardization
Knowledge Management
title Is quality of higher educational institutions in Western Balkan real?
title_full Is quality of higher educational institutions in Western Balkan real?
title_fullStr Is quality of higher educational institutions in Western Balkan real?
title_full_unstemmed Is quality of higher educational institutions in Western Balkan real?
title_short Is quality of higher educational institutions in Western Balkan real?
title_sort is quality of higher educational institutions in western balkan real
topic Process
Higher Education Institution
Quality Management
Standardization
Knowledge Management
url http://scindeks-clanci.ceon.rs/data/pdf/0350-0373/2015/0350-03731501091Z.pdf
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