Survey of Six Sigma Effectiveness with the Balance Scorecard Approach (Case Study: Selective Cooperative Societies of Yazd City)

One of the challenges of innovative era enterprises is implementing effective strategies and translating organization strategies to performance improvement processes. Since six-sigma methodology is the implementation of a measurement-based strategy that focuses on process improvement and variation r...

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Bibliographic Details
Main Authors: S.H Mirfakhroldini, S Golkarieh
Format: Article
Language:English
Published: Ministry of Labor Cooperation and Social Welfare 2012-03-01
Series:تعاون و کشاورزی
Subjects:
Online Access:https://ajcoop.mcls.gov.ir/article_8842_67196b3e5ec191fa2fbbefc9635a09ae.pdf
Description
Summary:One of the challenges of innovative era enterprises is implementing effective strategies and translating organization strategies to performance improvement processes. Since six-sigma methodology is the implementation of a measurement-based strategy that focuses on process improvement and variation reduction, this research aims to investigate the role of balanced scorecard methodology as a comprehensive performance measurement system in assess six sigma projects in the cooperative societies. So hypothesis correlate assess of six sigma effectiveness discuss and set in the form of questionnaire then dispread Population(champion, Green belt and the member of team six sigma projects of selective co-operative societies of Yazd city) and then data analysis. The results of investigation show that six-sigma methodology has been effective in terms of financial perspective; internal processes perspective and learning and growth perspective but not so about customer perspective. In general, six-sigma program is effectiveness and data is representative of success of six-sigma program.
ISSN:2783-5464
2783-5472