Intensive care unit (ICU) diaries and the experiences of patients’ families: a grounded theory approach in a lower middle-income country (LMIC)

Abstract Objective An intensive care unit (ICU) diary is a relatively new concept in low middle-income countries (LMICs). Illiteracy and socio-cultural inhibitions may affect the use and utility of this intervention, which has proven beneficial to patients and their families in high income countries...

Full description

Bibliographic Details
Main Authors: Swagata Tripathy, Swati Priyadarshini Acharya, Alok Kumar Sahoo, Jayanta Kumar Mitra, Kishen Goel, Suma Rabab Ahmad, Upendra Hansdah
Format: Article
Language:English
Published: SpringerOpen 2020-07-01
Series:Journal of Patient-Reported Outcomes
Subjects:
Online Access:http://link.springer.com/article/10.1186/s41687-020-00229-2
_version_ 1818383566726234112
author Swagata Tripathy
Swati Priyadarshini Acharya
Alok Kumar Sahoo
Jayanta Kumar Mitra
Kishen Goel
Suma Rabab Ahmad
Upendra Hansdah
author_facet Swagata Tripathy
Swati Priyadarshini Acharya
Alok Kumar Sahoo
Jayanta Kumar Mitra
Kishen Goel
Suma Rabab Ahmad
Upendra Hansdah
author_sort Swagata Tripathy
collection DOAJ
description Abstract Objective An intensive care unit (ICU) diary is a relatively new concept in low middle-income countries (LMICs). Illiteracy and socio-cultural inhibitions may affect the use and utility of this intervention, which has proven beneficial to patients and their families in high income countries (HICs). We aimed to explore how families of ICU patients experienced ICU diaries in our set up by using the Grounded Theory (GT) approach. A relatively new research tool, this enables exploration of a phenomenon to build theories in areas hitherto uncharted. Method A clinical psychologist did 29 in-depth interviews of relatives of 13 patients admitted in the ICU for > 24 h for whom an ICU diary was being maintained. We used a three-step coding process- open, axial, and selective coding, followed by the formulation of a theory embedded in the data. Results We found that the younger relatives of ICU patients accepted the idea better (age 30, SD 6) Half (48%) had education between 5th to 10th standards. Emergent themes suggested that for the family members, reading and writing the diary brought novelty, acted as a communication enabler, spiritual truss, and improved knowledge leading to change in perspective about the health care system. It also became a bridge to community bonding after patient discharge. Starting with appreciating the novelty of ‘diary entries,’ which was a new and exciting concept, family members used the diaries to communicate with health care workers (to gain information and understanding about the disease and treatment) and the patient to express their love and to maintain a connection. The diary acted as a confessional for hopes, fears, guilt, and faith for many members. As a tool, it enabled them to understand medical personnel as human beings and to appreciate their efforts, effectively improving confidence in the system. Finally, upon returning home, the diary was a crowd puller for extended family and neighbors encouraging discussions and enhancing bonding and information sharing. Conclusions Our findings indicate a good acceptance of ICU diaries by family members in our ICU. With less literate, admitted ‘shy ‘members, in a society where ‘diary writing’ is not culturally rampant, the appreciation for the novel concept was universal. We see a place for these interventions not only at the patient/ family level but also as a means to ‘correct’ the image of health care workers in our society by humanizing ourselves to the end-user- the patient and his family.
first_indexed 2024-12-14T03:08:24Z
format Article
id doaj.art-04ccae54eca84a2ebdd97fa8b111874a
institution Directory Open Access Journal
issn 2509-8020
language English
last_indexed 2024-12-14T03:08:24Z
publishDate 2020-07-01
publisher SpringerOpen
record_format Article
series Journal of Patient-Reported Outcomes
spelling doaj.art-04ccae54eca84a2ebdd97fa8b111874a2022-12-21T23:19:20ZengSpringerOpenJournal of Patient-Reported Outcomes2509-80202020-07-014111110.1186/s41687-020-00229-2Intensive care unit (ICU) diaries and the experiences of patients’ families: a grounded theory approach in a lower middle-income country (LMIC)Swagata Tripathy0Swati Priyadarshini Acharya1Alok Kumar Sahoo2Jayanta Kumar Mitra3Kishen Goel4Suma Rabab Ahmad5Upendra Hansdah6Anesthesia & Intensive Care, AIIMSClinical Psychiatry, AIIMSAnesthesia & Intensive Care, AIIMSAnesthesia & Intensive Care, AIIMSAIIMSAnesthesia & Intensive Care, AIIMSTrauma and Emergency Medicine, AIIMS BhubaneswarAbstract Objective An intensive care unit (ICU) diary is a relatively new concept in low middle-income countries (LMICs). Illiteracy and socio-cultural inhibitions may affect the use and utility of this intervention, which has proven beneficial to patients and their families in high income countries (HICs). We aimed to explore how families of ICU patients experienced ICU diaries in our set up by using the Grounded Theory (GT) approach. A relatively new research tool, this enables exploration of a phenomenon to build theories in areas hitherto uncharted. Method A clinical psychologist did 29 in-depth interviews of relatives of 13 patients admitted in the ICU for > 24 h for whom an ICU diary was being maintained. We used a three-step coding process- open, axial, and selective coding, followed by the formulation of a theory embedded in the data. Results We found that the younger relatives of ICU patients accepted the idea better (age 30, SD 6) Half (48%) had education between 5th to 10th standards. Emergent themes suggested that for the family members, reading and writing the diary brought novelty, acted as a communication enabler, spiritual truss, and improved knowledge leading to change in perspective about the health care system. It also became a bridge to community bonding after patient discharge. Starting with appreciating the novelty of ‘diary entries,’ which was a new and exciting concept, family members used the diaries to communicate with health care workers (to gain information and understanding about the disease and treatment) and the patient to express their love and to maintain a connection. The diary acted as a confessional for hopes, fears, guilt, and faith for many members. As a tool, it enabled them to understand medical personnel as human beings and to appreciate their efforts, effectively improving confidence in the system. Finally, upon returning home, the diary was a crowd puller for extended family and neighbors encouraging discussions and enhancing bonding and information sharing. Conclusions Our findings indicate a good acceptance of ICU diaries by family members in our ICU. With less literate, admitted ‘shy ‘members, in a society where ‘diary writing’ is not culturally rampant, the appreciation for the novel concept was universal. We see a place for these interventions not only at the patient/ family level but also as a means to ‘correct’ the image of health care workers in our society by humanizing ourselves to the end-user- the patient and his family.http://link.springer.com/article/10.1186/s41687-020-00229-2Qualitative researchICU diaryLMICPatients’ familiesGrounded theoryMental health outcomes
spellingShingle Swagata Tripathy
Swati Priyadarshini Acharya
Alok Kumar Sahoo
Jayanta Kumar Mitra
Kishen Goel
Suma Rabab Ahmad
Upendra Hansdah
Intensive care unit (ICU) diaries and the experiences of patients’ families: a grounded theory approach in a lower middle-income country (LMIC)
Journal of Patient-Reported Outcomes
Qualitative research
ICU diary
LMIC
Patients’ families
Grounded theory
Mental health outcomes
title Intensive care unit (ICU) diaries and the experiences of patients’ families: a grounded theory approach in a lower middle-income country (LMIC)
title_full Intensive care unit (ICU) diaries and the experiences of patients’ families: a grounded theory approach in a lower middle-income country (LMIC)
title_fullStr Intensive care unit (ICU) diaries and the experiences of patients’ families: a grounded theory approach in a lower middle-income country (LMIC)
title_full_unstemmed Intensive care unit (ICU) diaries and the experiences of patients’ families: a grounded theory approach in a lower middle-income country (LMIC)
title_short Intensive care unit (ICU) diaries and the experiences of patients’ families: a grounded theory approach in a lower middle-income country (LMIC)
title_sort intensive care unit icu diaries and the experiences of patients families a grounded theory approach in a lower middle income country lmic
topic Qualitative research
ICU diary
LMIC
Patients’ families
Grounded theory
Mental health outcomes
url http://link.springer.com/article/10.1186/s41687-020-00229-2
work_keys_str_mv AT swagatatripathy intensivecareuniticudiariesandtheexperiencesofpatientsfamiliesagroundedtheoryapproachinalowermiddleincomecountrylmic
AT swatipriyadarshiniacharya intensivecareuniticudiariesandtheexperiencesofpatientsfamiliesagroundedtheoryapproachinalowermiddleincomecountrylmic
AT alokkumarsahoo intensivecareuniticudiariesandtheexperiencesofpatientsfamiliesagroundedtheoryapproachinalowermiddleincomecountrylmic
AT jayantakumarmitra intensivecareuniticudiariesandtheexperiencesofpatientsfamiliesagroundedtheoryapproachinalowermiddleincomecountrylmic
AT kishengoel intensivecareuniticudiariesandtheexperiencesofpatientsfamiliesagroundedtheoryapproachinalowermiddleincomecountrylmic
AT sumarababahmad intensivecareuniticudiariesandtheexperiencesofpatientsfamiliesagroundedtheoryapproachinalowermiddleincomecountrylmic
AT upendrahansdah intensivecareuniticudiariesandtheexperiencesofpatientsfamiliesagroundedtheoryapproachinalowermiddleincomecountrylmic