Risk Assessment and Prioritization of ERP Implementation Based on BSC

Successful implementation of Enterprise Resource Planning (ERP) system has many benefits for organizations, while its failure can have irreparable damages. Identifying the critical success and failure factors in implementing these systems seems essential. Therefore, evaluating the risk of implementi...

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Main Authors: Somaieh Alavi, Shohreh Peivandzani, Seyedmehdi Mirmohammadsadeghi
Format: Article
Language:English
Published: Ital Publication 2021-03-01
Series:Journal of Human, Earth, and Future
Subjects:
Online Access:https://www.hefjournal.org/index.php/HEF/article/view/43
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author Somaieh Alavi
Shohreh Peivandzani
Seyedmehdi Mirmohammadsadeghi
author_facet Somaieh Alavi
Shohreh Peivandzani
Seyedmehdi Mirmohammadsadeghi
author_sort Somaieh Alavi
collection DOAJ
description Successful implementation of Enterprise Resource Planning (ERP) system has many benefits for organizations, while its failure can have irreparable damages. Identifying the critical success and failure factors in implementing these systems seems essential. Therefore, evaluating the risk of implementing the organization’s resource planning before starting the project is necessary. Failure Modes and Effects Analysis (FMEA) should be assessed and analyzed. Then, for each risk, risk management strategies are mentioned and prioritized using the TOPSIS method. After categorizing the organization’s risks in four dimensions of stakeholders, growth and learning, process and finance and ranking them based on FMEA, it was determined that the stakeholder dimension is in the first place, which shows the effectiveness of this dimension in advancing ERP implementation. The second place is given to growth and learning, which can be concluded to what extent education and knowledge management can reveal its effect on the project. The third and fourth ranks are the dimensions of process and finance, respectively, which, although the concern of most organizations to implement ERP is the financial dimension, is in the last rank of the category.   Doi: 10.28991/HEF-2021-02-01-02 Full Text: PDF
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spelling doaj.art-04ea9eed2a1c412a96fc224e8726b5e52022-12-22T02:34:10ZengItal PublicationJournal of Human, Earth, and Future2785-29972021-03-0121162310.28991/HEF-2021-02-01-0222Risk Assessment and Prioritization of ERP Implementation Based on BSCSomaieh Alavi0Shohreh Peivandzani1Seyedmehdi Mirmohammadsadeghi2Department of Industrial Engineering, Faculty of Engineering, Shahid Ashrafi Esfahani University, Isfahan,Research Scholar, Iran Zamin Bank, Isfahan,Department of Industrial Engineering, Faculty of Engineering, Shahid Ashrafi Esfahani University, Isfahan,Successful implementation of Enterprise Resource Planning (ERP) system has many benefits for organizations, while its failure can have irreparable damages. Identifying the critical success and failure factors in implementing these systems seems essential. Therefore, evaluating the risk of implementing the organization’s resource planning before starting the project is necessary. Failure Modes and Effects Analysis (FMEA) should be assessed and analyzed. Then, for each risk, risk management strategies are mentioned and prioritized using the TOPSIS method. After categorizing the organization’s risks in four dimensions of stakeholders, growth and learning, process and finance and ranking them based on FMEA, it was determined that the stakeholder dimension is in the first place, which shows the effectiveness of this dimension in advancing ERP implementation. The second place is given to growth and learning, which can be concluded to what extent education and knowledge management can reveal its effect on the project. The third and fourth ranks are the dimensions of process and finance, respectively, which, although the concern of most organizations to implement ERP is the financial dimension, is in the last rank of the category.   Doi: 10.28991/HEF-2021-02-01-02 Full Text: PDFhttps://www.hefjournal.org/index.php/HEF/article/view/43enterprise resource planning (erp)riskbalanced scorecard (bsc)failure modes and effects analysis (fmea).
spellingShingle Somaieh Alavi
Shohreh Peivandzani
Seyedmehdi Mirmohammadsadeghi
Risk Assessment and Prioritization of ERP Implementation Based on BSC
Journal of Human, Earth, and Future
enterprise resource planning (erp)
risk
balanced scorecard (bsc)
failure modes and effects analysis (fmea).
title Risk Assessment and Prioritization of ERP Implementation Based on BSC
title_full Risk Assessment and Prioritization of ERP Implementation Based on BSC
title_fullStr Risk Assessment and Prioritization of ERP Implementation Based on BSC
title_full_unstemmed Risk Assessment and Prioritization of ERP Implementation Based on BSC
title_short Risk Assessment and Prioritization of ERP Implementation Based on BSC
title_sort risk assessment and prioritization of erp implementation based on bsc
topic enterprise resource planning (erp)
risk
balanced scorecard (bsc)
failure modes and effects analysis (fmea).
url https://www.hefjournal.org/index.php/HEF/article/view/43
work_keys_str_mv AT somaiehalavi riskassessmentandprioritizationoferpimplementationbasedonbsc
AT shohrehpeivandzani riskassessmentandprioritizationoferpimplementationbasedonbsc
AT seyedmehdimirmohammadsadeghi riskassessmentandprioritizationoferpimplementationbasedonbsc