Identifying Obstacles to the Development of Electronic Banking

Expansion of competition along with the major developments in trade have changed many traditional methods and prevailed the competitive environment to the application of new technologies. Banking system is no exception as well; by the emergence of modern concepts in banking, approaches to present se...

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Main Authors: Masood khosh’heikal, Iman Gharib
Format: Article
Language:fas
Published: Allameh Tabataba'i University Press 2016-08-01
Series:مطالعات مدیریت کسب و کار هوشمند
Subjects:
Online Access:https://ims.atu.ac.ir/article_6986_f55874892bb394b1bf21f95a8266df21.pdf
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author Masood khosh’heikal
Iman Gharib
author_facet Masood khosh’heikal
Iman Gharib
author_sort Masood khosh’heikal
collection DOAJ
description Expansion of competition along with the major developments in trade have changed many traditional methods and prevailed the competitive environment to the application of new technologies. Banking system is no exception as well; by the emergence of modern concepts in banking, approaches to present services to customers have changed all around the world. Regarding the traditional approaches applied by domestic banks and its failure to deliver the new services, this study, revolving around identifying obstacles to and strategies for developing electronic banking, has been done at Ansar Bank. Therefore, after reviewing the literature, consulting with the experts in Bank’s Research Center, and removing unrelated cases, 39 factors, distinct and influencing the development of electronic banking, was extracted. After a two-stage exploratory factor analysis, above mentioned factors were reduced to 4 categories called, according to the knowledge obtained from the previous literature, managerial, technological, organizational and cost factors. In the next step, the obtained model was tested through confirmatory factor analysis which results prove the desirable value of the output. Also, according to the results of Friedman test, the lack of appropriate changes in payment system as well as the lack of funding for Organization’s technical equipment is known as the least important obstacles to the development of electronic banking in Ansar Bank.
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spelling doaj.art-05b26a291d66483bb40e9239a9a6f9bb2023-12-19T10:32:41ZfasAllameh Tabataba'i University Pressمطالعات مدیریت کسب و کار هوشمند2821-09642821-08162016-08-0141612314510.22054/ims.2016.69866986Identifying Obstacles to the Development of Electronic BankingMasood khosh’heikal0Iman Gharib1 MSc in IT Management., Faculty of Management and Accounting, Shahid Beheshti University, Tehran, IranPh.D. Student in Business Management, Faculty of Management Azad university,Tehran, IranExpansion of competition along with the major developments in trade have changed many traditional methods and prevailed the competitive environment to the application of new technologies. Banking system is no exception as well; by the emergence of modern concepts in banking, approaches to present services to customers have changed all around the world. Regarding the traditional approaches applied by domestic banks and its failure to deliver the new services, this study, revolving around identifying obstacles to and strategies for developing electronic banking, has been done at Ansar Bank. Therefore, after reviewing the literature, consulting with the experts in Bank’s Research Center, and removing unrelated cases, 39 factors, distinct and influencing the development of electronic banking, was extracted. After a two-stage exploratory factor analysis, above mentioned factors were reduced to 4 categories called, according to the knowledge obtained from the previous literature, managerial, technological, organizational and cost factors. In the next step, the obtained model was tested through confirmatory factor analysis which results prove the desirable value of the output. Also, according to the results of Friedman test, the lack of appropriate changes in payment system as well as the lack of funding for Organization’s technical equipment is known as the least important obstacles to the development of electronic banking in Ansar Bank.https://ims.atu.ac.ir/article_6986_f55874892bb394b1bf21f95a8266df21.pdfe-bankingtechnological barriersmanagerial barriersorganizational barrierscost barriers
spellingShingle Masood khosh’heikal
Iman Gharib
Identifying Obstacles to the Development of Electronic Banking
مطالعات مدیریت کسب و کار هوشمند
e-banking
technological barriers
managerial barriers
organizational barriers
cost barriers
title Identifying Obstacles to the Development of Electronic Banking
title_full Identifying Obstacles to the Development of Electronic Banking
title_fullStr Identifying Obstacles to the Development of Electronic Banking
title_full_unstemmed Identifying Obstacles to the Development of Electronic Banking
title_short Identifying Obstacles to the Development of Electronic Banking
title_sort identifying obstacles to the development of electronic banking
topic e-banking
technological barriers
managerial barriers
organizational barriers
cost barriers
url https://ims.atu.ac.ir/article_6986_f55874892bb394b1bf21f95a8266df21.pdf
work_keys_str_mv AT masoodkhoshheikal identifyingobstaclestothedevelopmentofelectronicbanking
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