Repurchase Interest Using Shopeefood as an Impact of Online Customer Reviews and Promotions

Currently, online sales and purchases using electronic devices are very advanced and developing. The presence of Shopee, which is a buying and selling site, can make it easier for people to fulfill their needs and desires. This research aims to determine the condition of online customer reviews, pr...

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Main Authors: Nur Sahara Wati, Dinna Charisma
Format: Article
Language:English
Published: Bandung: Prodi Manajemen FE Universitas Langlangbuana 2023-12-01
Series:Almana: Jurnal Manajemen dan Bisnis
Subjects:
Online Access:http://journalfeb.unla.ac.id/index.php/almana/article/view/2392
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author Nur Sahara Wati
Dinna Charisma
author_facet Nur Sahara Wati
Dinna Charisma
author_sort Nur Sahara Wati
collection DOAJ
description Currently, online sales and purchases using electronic devices are very advanced and developing. The presence of Shopee, which is a buying and selling site, can make it easier for people to fulfill their needs and desires. This research aims to determine the condition of online customer reviews, promotions and repurchase interest on the Shopeefood application. This research uses a sample of 111 Instagram followers @nursaharaaa who use Shopeefood using descriptive and verification methods. The data collection technique used by researchers is by using primary and secondary data sources in the form of questionnaires. The analysis used is path analysis with the help of the SPSS program and hypothesis testing. The results of this research based on hypothesis testing show that Online Customer Reviews have a positive and significant effect on Repurchase Interest, Promotion has a positive and significant effect on Repurchase Interest, and Online Customer Reviews and Promotions simultaneously have a positive and significant effect on Repurchase Interest among Shopeefood application users.
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spelling doaj.art-05cf70295a7f411e94d3f9b21ef64d202024-07-04T04:11:52ZengBandung: Prodi Manajemen FE Universitas LanglangbuanaAlmana: Jurnal Manajemen dan Bisnis2579-48922655-83272023-12-017310.36555/almana.v7i3.23922392Repurchase Interest Using Shopeefood as an Impact of Online Customer Reviews and PromotionsNur Sahara Wati0Dinna Charisma1Universitas Langlangbuana, IndonesiaUniversitas Langlangbuana, Indonesia Currently, online sales and purchases using electronic devices are very advanced and developing. The presence of Shopee, which is a buying and selling site, can make it easier for people to fulfill their needs and desires. This research aims to determine the condition of online customer reviews, promotions and repurchase interest on the Shopeefood application. This research uses a sample of 111 Instagram followers @nursaharaaa who use Shopeefood using descriptive and verification methods. The data collection technique used by researchers is by using primary and secondary data sources in the form of questionnaires. The analysis used is path analysis with the help of the SPSS program and hypothesis testing. The results of this research based on hypothesis testing show that Online Customer Reviews have a positive and significant effect on Repurchase Interest, Promotion has a positive and significant effect on Repurchase Interest, and Online Customer Reviews and Promotions simultaneously have a positive and significant effect on Repurchase Interest among Shopeefood application users. http://journalfeb.unla.ac.id/index.php/almana/article/view/2392Online Customer ReviewPromotionsRepurchase Interest
spellingShingle Nur Sahara Wati
Dinna Charisma
Repurchase Interest Using Shopeefood as an Impact of Online Customer Reviews and Promotions
Almana: Jurnal Manajemen dan Bisnis
Online Customer Review
Promotions
Repurchase Interest
title Repurchase Interest Using Shopeefood as an Impact of Online Customer Reviews and Promotions
title_full Repurchase Interest Using Shopeefood as an Impact of Online Customer Reviews and Promotions
title_fullStr Repurchase Interest Using Shopeefood as an Impact of Online Customer Reviews and Promotions
title_full_unstemmed Repurchase Interest Using Shopeefood as an Impact of Online Customer Reviews and Promotions
title_short Repurchase Interest Using Shopeefood as an Impact of Online Customer Reviews and Promotions
title_sort repurchase interest using shopeefood as an impact of online customer reviews and promotions
topic Online Customer Review
Promotions
Repurchase Interest
url http://journalfeb.unla.ac.id/index.php/almana/article/view/2392
work_keys_str_mv AT nursaharawati repurchaseinterestusingshopeefoodasanimpactofonlinecustomerreviewsandpromotions
AT dinnacharisma repurchaseinterestusingshopeefoodasanimpactofonlinecustomerreviewsandpromotions