Implementation of Artificial Intelligence-Based Customer Relationship Management for Telecommunication Companies
As the industrial players began starting to face the reality of the fourth industrial revolution, telecommunication industry is one of those significant business sectors required to adapt and remain to survive in such challenging situations, especially by the threats of their competitors. Artificial...
Main Authors: | Sardjono Wahyu, Cholidin Achmad, Johan |
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Format: | Article |
Language: | English |
Published: |
EDP Sciences
2023-01-01
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Series: | E3S Web of Conferences |
Online Access: | https://www.e3s-conferences.org/articles/e3sconf/pdf/2023/25/e3sconf_icobar2023_03015.pdf |
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