Implementation of Artificial Intelligence-Based Customer Relationship Management for Telecommunication Companies

As the industrial players began starting to face the reality of the fourth industrial revolution, telecommunication industry is one of those significant business sectors required to adapt and remain to survive in such challenging situations, especially by the threats of their competitors. Artificial...

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Bibliographic Details
Main Authors: Sardjono Wahyu, Cholidin Achmad, Johan
Format: Article
Language:English
Published: EDP Sciences 2023-01-01
Series:E3S Web of Conferences
Online Access:https://www.e3s-conferences.org/articles/e3sconf/pdf/2023/25/e3sconf_icobar2023_03015.pdf

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