Health persuasion through emoji: How emoji interacted with information source to predict health behaviors in COVID-19 situation

By providing health information through visual communication, public health organizations can effectively guide and persuade people to adopt healthy behaviors, which is critical in the context of public health crises. In this study, drawing upon congruity theory and the premise of visual communicati...

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Main Authors: Tingyi S. Lin, Yue Luo
Format: Article
Language:English
Published: Elsevier 2023-03-01
Series:SSM: Population Health
Subjects:
Online Access:http://www.sciencedirect.com/science/article/pii/S2352827323000083
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author Tingyi S. Lin
Yue Luo
author_facet Tingyi S. Lin
Yue Luo
author_sort Tingyi S. Lin
collection DOAJ
description By providing health information through visual communication, public health organizations can effectively guide and persuade people to adopt healthy behaviors, which is critical in the context of public health crises. In this study, drawing upon congruity theory and the premise of visual communication, we examined how information source and emoji may shape people’s preventive and self-protective behaviors through perceived fear (PF) and perceived controllability (PC). Using a convenience sample of 210 participants, we conducted a 2 (emoji: with versus without) × 2 (information source: official versus unofficial) between-subject experiment. The results indicated that, compared with nonuse, the use of emoji in information resulted in higher PF, stronger preventive behavioral intention (PBI), and lower PC. In addition, a strong interaction effect was observed between emoji and the source of information on PBI. When emoji were added to health information released by an unofficial organization, the text outperformed that from an official agency in persuading people to adopt preventive behaviors. Furthermore, we determined that PF mediated the effect of emoji on PBI, but only for unofficial information sources. These results provide a reference for enhancing the effectiveness of health information including visual cues, such as emoji.
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spelling doaj.art-06b27aacd08e4a1f95531fc1f3ae0a432023-02-14T04:07:03ZengElsevierSSM: Population Health2352-82732023-03-0121101343Health persuasion through emoji: How emoji interacted with information source to predict health behaviors in COVID-19 situationTingyi S. Lin0Yue Luo1Corresponding author.; Department of Design, National Taiwan University of Science and Technology, Taiwan Tech, #43, Keelung Rd., Sec.4, Da'an Dist., Taipei City, 106335, TaiwanDepartment of Design, National Taiwan University of Science and Technology, Taiwan Tech, #43, Keelung Rd., Sec.4, Da'an Dist., Taipei City, 106335, TaiwanBy providing health information through visual communication, public health organizations can effectively guide and persuade people to adopt healthy behaviors, which is critical in the context of public health crises. In this study, drawing upon congruity theory and the premise of visual communication, we examined how information source and emoji may shape people’s preventive and self-protective behaviors through perceived fear (PF) and perceived controllability (PC). Using a convenience sample of 210 participants, we conducted a 2 (emoji: with versus without) × 2 (information source: official versus unofficial) between-subject experiment. The results indicated that, compared with nonuse, the use of emoji in information resulted in higher PF, stronger preventive behavioral intention (PBI), and lower PC. In addition, a strong interaction effect was observed between emoji and the source of information on PBI. When emoji were added to health information released by an unofficial organization, the text outperformed that from an official agency in persuading people to adopt preventive behaviors. Furthermore, we determined that PF mediated the effect of emoji on PBI, but only for unofficial information sources. These results provide a reference for enhancing the effectiveness of health information including visual cues, such as emoji.http://www.sciencedirect.com/science/article/pii/S2352827323000083EmojiPreventive behavioral intentionInformation sourcePerceived fearCongruity theoryHealth communication
spellingShingle Tingyi S. Lin
Yue Luo
Health persuasion through emoji: How emoji interacted with information source to predict health behaviors in COVID-19 situation
SSM: Population Health
Emoji
Preventive behavioral intention
Information source
Perceived fear
Congruity theory
Health communication
title Health persuasion through emoji: How emoji interacted with information source to predict health behaviors in COVID-19 situation
title_full Health persuasion through emoji: How emoji interacted with information source to predict health behaviors in COVID-19 situation
title_fullStr Health persuasion through emoji: How emoji interacted with information source to predict health behaviors in COVID-19 situation
title_full_unstemmed Health persuasion through emoji: How emoji interacted with information source to predict health behaviors in COVID-19 situation
title_short Health persuasion through emoji: How emoji interacted with information source to predict health behaviors in COVID-19 situation
title_sort health persuasion through emoji how emoji interacted with information source to predict health behaviors in covid 19 situation
topic Emoji
Preventive behavioral intention
Information source
Perceived fear
Congruity theory
Health communication
url http://www.sciencedirect.com/science/article/pii/S2352827323000083
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