Analysis of the Perception of Conflict and Its Positive Resolution in University Students

This research aimed to analyze the perception of conflict in universities and the ways of dealing with it in relation to the 17 Sustainable Development Goals of the United Nations. The research was developed from a quantitative approach in three universities in two European countries: the University...

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Main Authors: José Ángel Martínez-López, Jerónimo Molina Cano, Pilar Munuera Gómez, Ana Maria Costa e Silva
Format: Article
Language:English
Published: MDPI AG 2022-11-01
Series:Social Sciences
Subjects:
Online Access:https://www.mdpi.com/2076-0760/11/11/529
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author José Ángel Martínez-López
Jerónimo Molina Cano
Pilar Munuera Gómez
Ana Maria Costa e Silva
author_facet José Ángel Martínez-López
Jerónimo Molina Cano
Pilar Munuera Gómez
Ana Maria Costa e Silva
author_sort José Ángel Martínez-López
collection DOAJ
description This research aimed to analyze the perception of conflict in universities and the ways of dealing with it in relation to the 17 Sustainable Development Goals of the United Nations. The research was developed from a quantitative approach in three universities in two European countries: the University of Murcia and Complutense University of Madrid (Spain) and University of Minho (Portugal). The sample consisted of 247 university students and the technique used was an ad hoc survey administered online. Among the main research results we can highlight that (a) the perception of conflict is mostly negative; (b) there are predictive variables in the positive view of conflict; and (c) university students clearly identify the peaceful resolution of conflicts with some of the Sustainable Development Goals. The main conclusions are that conflict is inherent to any organization and the university must be sensitive to the conflicts that occur within it. It is therefore necessary to create intra-university mediation services as a conflict resolution resource for the entire university community. Training and a positive view of conflict favors the construction of a citizenry capable of dialogue and of resolving the conflicts that arise in their adult life.
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spelling doaj.art-06d81e4eb4b94e18897c2ef9d2447e532023-11-24T10:00:14ZengMDPI AGSocial Sciences2076-07602022-11-01111152910.3390/socsci11110529Analysis of the Perception of Conflict and Its Positive Resolution in University StudentsJosé Ángel Martínez-López0Jerónimo Molina Cano1Pilar Munuera Gómez2Ana Maria Costa e Silva3Social Work Faculty, University of Murcia, 30100 Murcia, SpainSocial Work Faculty, University of Murcia, 30100 Murcia, SpainSocial Work Faculty, University Complutense, 28223 Madrid, SpainCentre de Estudos de Comunicacao e Sociedade, University of Minho, 4710-057 Braga, PortugalThis research aimed to analyze the perception of conflict in universities and the ways of dealing with it in relation to the 17 Sustainable Development Goals of the United Nations. The research was developed from a quantitative approach in three universities in two European countries: the University of Murcia and Complutense University of Madrid (Spain) and University of Minho (Portugal). The sample consisted of 247 university students and the technique used was an ad hoc survey administered online. Among the main research results we can highlight that (a) the perception of conflict is mostly negative; (b) there are predictive variables in the positive view of conflict; and (c) university students clearly identify the peaceful resolution of conflicts with some of the Sustainable Development Goals. The main conclusions are that conflict is inherent to any organization and the university must be sensitive to the conflicts that occur within it. It is therefore necessary to create intra-university mediation services as a conflict resolution resource for the entire university community. Training and a positive view of conflict favors the construction of a citizenry capable of dialogue and of resolving the conflicts that arise in their adult life.https://www.mdpi.com/2076-0760/11/11/529conflictstudentsuniversityresolutionmediation
spellingShingle José Ángel Martínez-López
Jerónimo Molina Cano
Pilar Munuera Gómez
Ana Maria Costa e Silva
Analysis of the Perception of Conflict and Its Positive Resolution in University Students
Social Sciences
conflict
students
university
resolution
mediation
title Analysis of the Perception of Conflict and Its Positive Resolution in University Students
title_full Analysis of the Perception of Conflict and Its Positive Resolution in University Students
title_fullStr Analysis of the Perception of Conflict and Its Positive Resolution in University Students
title_full_unstemmed Analysis of the Perception of Conflict and Its Positive Resolution in University Students
title_short Analysis of the Perception of Conflict and Its Positive Resolution in University Students
title_sort analysis of the perception of conflict and its positive resolution in university students
topic conflict
students
university
resolution
mediation
url https://www.mdpi.com/2076-0760/11/11/529
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AT pilarmunueragomez analysisoftheperceptionofconflictanditspositiveresolutioninuniversitystudents
AT anamariacostaesilva analysisoftheperceptionofconflictanditspositiveresolutioninuniversitystudents