Otomatisasi Sistem Antrean Menggunakan Fast Methodology: Studi Kasus Student Advisory Universitas Bina Nusantara
If there is a stack in a service center, then the customers need to form a queue. There are increasing number of consultations in a specific time at Student Advisory Center (SAC) Bina Nusantara University. The increased needs for consultation lead to high waiting time that must be passed by the stud...
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Format: | Article |
Language: | English |
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Bina Nusantara University
2014-12-01
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Series: | ComTech |
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Online Access: | https://journal.binus.ac.id/index.php/comtech/article/view/2352 |
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author | Eileen Heriyanni Josef Bernadi Gautama Reina Reina |
author_facet | Eileen Heriyanni Josef Bernadi Gautama Reina Reina |
author_sort | Eileen Heriyanni |
collection | DOAJ |
description | If there is a stack in a service center, then the customers need to form a queue. There are increasing number of consultations in a specific time at Student Advisory Center (SAC) Bina Nusantara University. The increased needs for consultation lead to high waiting time that must be passed by the students who need the service. Therefore an information system queue is required to replace the current manual queue process. This study aims to create an automation using six stages FAST Methodology which includes Scope Definition, Problem Analysis, Requirement Analysis, Logical Design, Decision Analysis, Physical Design and Integration. The results of this research is the design of the application queue screen can be applied to SAC Bina Nusantara University. |
first_indexed | 2024-03-12T06:15:18Z |
format | Article |
id | doaj.art-0711e312dcbd465891caf36d7cd95fa5 |
institution | Directory Open Access Journal |
issn | 2087-1244 2476-907X |
language | English |
last_indexed | 2024-03-12T06:15:18Z |
publishDate | 2014-12-01 |
publisher | Bina Nusantara University |
record_format | Article |
series | ComTech |
spelling | doaj.art-0711e312dcbd465891caf36d7cd95fa52023-09-03T02:37:10ZengBina Nusantara UniversityComTech2087-12442476-907X2014-12-01521001101110.21512/comtech.v5i2.23521767Otomatisasi Sistem Antrean Menggunakan Fast Methodology: Studi Kasus Student Advisory Universitas Bina NusantaraEileen Heriyanni0Josef Bernadi Gautama1Reina Reina2Bina Nusantara UniversityBina Nusantara UniversityBina Nusantara UniversityIf there is a stack in a service center, then the customers need to form a queue. There are increasing number of consultations in a specific time at Student Advisory Center (SAC) Bina Nusantara University. The increased needs for consultation lead to high waiting time that must be passed by the students who need the service. Therefore an information system queue is required to replace the current manual queue process. This study aims to create an automation using six stages FAST Methodology which includes Scope Definition, Problem Analysis, Requirement Analysis, Logical Design, Decision Analysis, Physical Design and Integration. The results of this research is the design of the application queue screen can be applied to SAC Bina Nusantara University.https://journal.binus.ac.id/index.php/comtech/article/view/2352FAST methodology, queue system automation, service center |
spellingShingle | Eileen Heriyanni Josef Bernadi Gautama Reina Reina Otomatisasi Sistem Antrean Menggunakan Fast Methodology: Studi Kasus Student Advisory Universitas Bina Nusantara ComTech FAST methodology, queue system automation, service center |
title | Otomatisasi Sistem Antrean Menggunakan Fast Methodology: Studi Kasus Student Advisory Universitas Bina Nusantara |
title_full | Otomatisasi Sistem Antrean Menggunakan Fast Methodology: Studi Kasus Student Advisory Universitas Bina Nusantara |
title_fullStr | Otomatisasi Sistem Antrean Menggunakan Fast Methodology: Studi Kasus Student Advisory Universitas Bina Nusantara |
title_full_unstemmed | Otomatisasi Sistem Antrean Menggunakan Fast Methodology: Studi Kasus Student Advisory Universitas Bina Nusantara |
title_short | Otomatisasi Sistem Antrean Menggunakan Fast Methodology: Studi Kasus Student Advisory Universitas Bina Nusantara |
title_sort | otomatisasi sistem antrean menggunakan fast methodology studi kasus student advisory universitas bina nusantara |
topic | FAST methodology, queue system automation, service center |
url | https://journal.binus.ac.id/index.php/comtech/article/view/2352 |
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