Experiences of patients and service providers with out-patient rehabilitation services in a rehabilitation centre in the Western Cape Province

Background: Rehabilitation is important for persons with disabilities as it contributes to their sense of autonomy, self-worth and social participation, and improves their quality of life. Improving the quality of rehabilitation services requires the dialogue of patients’ perceptions with those of s...

Full description

Bibliographic Details
Main Authors: Anne Kumurenzi, Charlyn Goliath, Gubela Mji, Nondwe Mlenzana, Conran Joseph, Sue Stathum, Anthea Rhoda
Format: Article
Language:English
Published: AOSIS 2015-12-01
Series:African Journal of Disability
Online Access:https://ajod.org/index.php/ajod/article/view/164
_version_ 1811302718215553024
author Anne Kumurenzi
Charlyn Goliath
Gubela Mji
Nondwe Mlenzana
Conran Joseph
Sue Stathum
Anthea Rhoda
author_facet Anne Kumurenzi
Charlyn Goliath
Gubela Mji
Nondwe Mlenzana
Conran Joseph
Sue Stathum
Anthea Rhoda
author_sort Anne Kumurenzi
collection DOAJ
description Background: Rehabilitation is important for persons with disabilities as it contributes to their sense of autonomy, self-worth and social participation, and improves their quality of life. Improving the quality of rehabilitation services requires the dialogue of patients’ perceptions with those of service providers, in order to recommend informed reform. Objective: The objective was to explore the experiences of persons with physical disabilities and service providers, regarding the multi-disciplinary rehabilitation services provided at a community-based out-patient rehabilitation centre. Methods: A qualitative, exploratory study design was used to collect the data. A focus group was conducted with conveniently selected persons with physical disabilities. Three in-depth interviews were conducted with purposively selected key informants. All ethical considerations were adhered to during the implementation of the study. Results: Patients and service providers had different experiences regarding accessibility to rehabilitation services, and similar experiences with patient education and intensity of rehabilitation. Although the patients experienced that the service providers had sufficient knowledge and skills to manage them, services providers expressed that they lacked certain skills. Conclusions: The experiences expressed highlighted the need to improve rehabilitation services in terms of increasing the capacity of service providers and providing transport services for persons with disabilities.
first_indexed 2024-04-13T07:34:45Z
format Article
id doaj.art-072c3d3ba2124c3aaa65a85a11f05459
institution Directory Open Access Journal
issn 2223-9170
2226-7220
language English
last_indexed 2024-04-13T07:34:45Z
publishDate 2015-12-01
publisher AOSIS
record_format Article
series African Journal of Disability
spelling doaj.art-072c3d3ba2124c3aaa65a85a11f054592022-12-22T02:56:13ZengAOSISAfrican Journal of Disability2223-91702226-72202015-12-0141e1e710.4102/ajod.v4i1.16476Experiences of patients and service providers with out-patient rehabilitation services in a rehabilitation centre in the Western Cape ProvinceAnne Kumurenzi0Charlyn Goliath1Gubela Mji2Nondwe Mlenzana3Conran Joseph4Sue Stathum5Anthea Rhoda6Department of Physiotherapy, University of RwandaDivision of Physiotherapy, Stellenbosch University, South AfricaDivision of Physiotherapy, Stellenbosch UniversityPhysiotherapy Department, University of the Western CapeKarolinski Health Institute, StockholmDivision of Physiotherapy, Stellenbosch UniversityPhysiotherapy Department, University of the Western CapeBackground: Rehabilitation is important for persons with disabilities as it contributes to their sense of autonomy, self-worth and social participation, and improves their quality of life. Improving the quality of rehabilitation services requires the dialogue of patients’ perceptions with those of service providers, in order to recommend informed reform. Objective: The objective was to explore the experiences of persons with physical disabilities and service providers, regarding the multi-disciplinary rehabilitation services provided at a community-based out-patient rehabilitation centre. Methods: A qualitative, exploratory study design was used to collect the data. A focus group was conducted with conveniently selected persons with physical disabilities. Three in-depth interviews were conducted with purposively selected key informants. All ethical considerations were adhered to during the implementation of the study. Results: Patients and service providers had different experiences regarding accessibility to rehabilitation services, and similar experiences with patient education and intensity of rehabilitation. Although the patients experienced that the service providers had sufficient knowledge and skills to manage them, services providers expressed that they lacked certain skills. Conclusions: The experiences expressed highlighted the need to improve rehabilitation services in terms of increasing the capacity of service providers and providing transport services for persons with disabilities.https://ajod.org/index.php/ajod/article/view/164
spellingShingle Anne Kumurenzi
Charlyn Goliath
Gubela Mji
Nondwe Mlenzana
Conran Joseph
Sue Stathum
Anthea Rhoda
Experiences of patients and service providers with out-patient rehabilitation services in a rehabilitation centre in the Western Cape Province
African Journal of Disability
title Experiences of patients and service providers with out-patient rehabilitation services in a rehabilitation centre in the Western Cape Province
title_full Experiences of patients and service providers with out-patient rehabilitation services in a rehabilitation centre in the Western Cape Province
title_fullStr Experiences of patients and service providers with out-patient rehabilitation services in a rehabilitation centre in the Western Cape Province
title_full_unstemmed Experiences of patients and service providers with out-patient rehabilitation services in a rehabilitation centre in the Western Cape Province
title_short Experiences of patients and service providers with out-patient rehabilitation services in a rehabilitation centre in the Western Cape Province
title_sort experiences of patients and service providers with out patient rehabilitation services in a rehabilitation centre in the western cape province
url https://ajod.org/index.php/ajod/article/view/164
work_keys_str_mv AT annekumurenzi experiencesofpatientsandserviceproviderswithoutpatientrehabilitationservicesinarehabilitationcentreinthewesterncapeprovince
AT charlyngoliath experiencesofpatientsandserviceproviderswithoutpatientrehabilitationservicesinarehabilitationcentreinthewesterncapeprovince
AT gubelamji experiencesofpatientsandserviceproviderswithoutpatientrehabilitationservicesinarehabilitationcentreinthewesterncapeprovince
AT nondwemlenzana experiencesofpatientsandserviceproviderswithoutpatientrehabilitationservicesinarehabilitationcentreinthewesterncapeprovince
AT conranjoseph experiencesofpatientsandserviceproviderswithoutpatientrehabilitationservicesinarehabilitationcentreinthewesterncapeprovince
AT suestathum experiencesofpatientsandserviceproviderswithoutpatientrehabilitationservicesinarehabilitationcentreinthewesterncapeprovince
AT anthearhoda experiencesofpatientsandserviceproviderswithoutpatientrehabilitationservicesinarehabilitationcentreinthewesterncapeprovince