A Survey of Critical Success Factors in the Implementation of Reverse Logistics in Taiwan’s Optoelectronic Industry

With increasing global awareness of environmental issues, international environmental protection policies and regulations have been enacted. Many enterprises have manufactured the products or required their suppliers to meet international standards to gain business opportunities and maintain competi...

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Main Authors: Ching-Wen Yang, Ting-Tzung Lai, Ping-Shun Chen
Format: Article
Language:English
Published: IEEE 2020-01-01
Series:IEEE Access
Subjects:
Online Access:https://ieeexplore.ieee.org/document/9223630/
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author Ching-Wen Yang
Ting-Tzung Lai
Ping-Shun Chen
author_facet Ching-Wen Yang
Ting-Tzung Lai
Ping-Shun Chen
author_sort Ching-Wen Yang
collection DOAJ
description With increasing global awareness of environmental issues, international environmental protection policies and regulations have been enacted. Many enterprises have manufactured the products or required their suppliers to meet international standards to gain business opportunities and maintain competitiveness. Hence, the green investment, reverse logistics management, control and corporate responsibilities, and increasing profit and reducing operating costs ensure that enterprises' competitive advantages are central to enterprise management. In this study, literature analysis and experts survey were adopted, and questionnaires were administered to three optoelectronic enterprises and experts, to calculate the weights of all critical success factors and thus analyze the important reasons. The study results are as follows. To establish the optoelectronic industry and introduce reverse logistics, there are five dimensions: economic cost, customer need, environmental protection need, green need, and social responsibility. The weights of the dimensions are arranged in order: economic cost (0.363), customer need (0.268), environmental protection need (0.163), green need (0.112), and social responsibility (0.095). In addition, there are 17 evaluation indexes.
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spelling doaj.art-0730dcd455fb48589a467f3afaf9d1f42022-12-21T19:59:40ZengIEEEIEEE Access2169-35362020-01-01819389019389710.1109/ACCESS.2020.30309399223630A Survey of Critical Success Factors in the Implementation of Reverse Logistics in Taiwan’s Optoelectronic IndustryChing-Wen Yang0Ting-Tzung Lai1Ping-Shun Chen2https://orcid.org/0000-0003-2091-3555Department of Industrial and Systems Engineering, Chung Yuan Christian University, Taoyuan City, Taiwan, R.O.CDepartment of Industrial and Systems Engineering, Chung Yuan Christian University, Taoyuan City, Taiwan, R.O.CDepartment of Industrial and Systems Engineering, Chung Yuan Christian University, Taoyuan City, Taiwan, R.O.CWith increasing global awareness of environmental issues, international environmental protection policies and regulations have been enacted. Many enterprises have manufactured the products or required their suppliers to meet international standards to gain business opportunities and maintain competitiveness. Hence, the green investment, reverse logistics management, control and corporate responsibilities, and increasing profit and reducing operating costs ensure that enterprises' competitive advantages are central to enterprise management. In this study, literature analysis and experts survey were adopted, and questionnaires were administered to three optoelectronic enterprises and experts, to calculate the weights of all critical success factors and thus analyze the important reasons. The study results are as follows. To establish the optoelectronic industry and introduce reverse logistics, there are five dimensions: economic cost, customer need, environmental protection need, green need, and social responsibility. The weights of the dimensions are arranged in order: economic cost (0.363), customer need (0.268), environmental protection need (0.163), green need (0.112), and social responsibility (0.095). In addition, there are 17 evaluation indexes.https://ieeexplore.ieee.org/document/9223630/Optoelectronic industryreverse logisticscritical success factorsurveyenvironmental protection
spellingShingle Ching-Wen Yang
Ting-Tzung Lai
Ping-Shun Chen
A Survey of Critical Success Factors in the Implementation of Reverse Logistics in Taiwan’s Optoelectronic Industry
IEEE Access
Optoelectronic industry
reverse logistics
critical success factor
survey
environmental protection
title A Survey of Critical Success Factors in the Implementation of Reverse Logistics in Taiwan’s Optoelectronic Industry
title_full A Survey of Critical Success Factors in the Implementation of Reverse Logistics in Taiwan’s Optoelectronic Industry
title_fullStr A Survey of Critical Success Factors in the Implementation of Reverse Logistics in Taiwan’s Optoelectronic Industry
title_full_unstemmed A Survey of Critical Success Factors in the Implementation of Reverse Logistics in Taiwan’s Optoelectronic Industry
title_short A Survey of Critical Success Factors in the Implementation of Reverse Logistics in Taiwan’s Optoelectronic Industry
title_sort survey of critical success factors in the implementation of reverse logistics in taiwan x2019 s optoelectronic industry
topic Optoelectronic industry
reverse logistics
critical success factor
survey
environmental protection
url https://ieeexplore.ieee.org/document/9223630/
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